Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johnny Figueroa

Youngstown,OH

Summary

Dynamic professional with a proven track record in customer service and shipment processing, honed at Macy's Logistics and other retail settings. Skilled in creating organized, visually appealing product displays and excelling in team collaboration. Demonstrates exceptional communication abilities, ensuring customer satisfaction and efficiency in retail transactions.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Store Associate

Ross Dress for Less
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, and applied discounts.

Host

Senor Jalapeno
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Opened and closed seating sections according to volume of guests.
  • Completed daily side work and opening and closing duties without fail.
  • Backed up servers by checking on tables and retrieving items for guests.

Warehouse Worker

Macy's Logistics
09.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assembled pallets and crates for secure transportation of materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, and labeling.

Education

High School Diploma -

East High School
Youngstown, OH
05.2023

Skills

  • Customer Service
  • Product display
  • Shipment Processing
  • Organization
  • Customer Assistance
  • Effective communication abilities
  • Team Collaboration
  • Retail transactions processing
  • Cash Handling Accuracy

Certification

  • Certified in CPR/AED

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Worker

Macy's Logistics
09.2023 - 01.2024
  • Certified in CPR/AED

Store Associate

Ross Dress for Less

Host

Senor Jalapeno

High School Diploma -

East High School
Johnny Figueroa