Johnny Flores
Amarillo,TX
Summary
Accomplished professional with a proven track record at Old Dominion Freight, adept in logistics knowledge and client relationship management. Expert in optimizing route planning and enhancing customer service, leading to increased efficiency and satisfaction. Skilled in forklift operation and teamwork, consistently achieving and surpassing delivery and safety goals. As well as Computer and Dispatching Skills.
Overview
14
14
years of professional experience
Work History
Driver, Warehouse Orders
Old Dominion Freight
Amarillo, TX
08.2021 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Documented mileage, deliveries, pickups, customer issues and damages.
Slitter Operator
International Paper
Amarillo, TX
03.2016 - 02.2021
- Made timely adjustments to machine operations and components to meet demands of different production orders.
- Followed company policies and OSHA requirements to maintain work safety.
- Checked completed work to identify flaws and sort items by grade.
- Kept equipment clean, repaired, and lubricated to maximize performance.
- Used gauges, calipers, and other devices to take measurements and identify problems.
- Removed excess materials during and after runs and collected for reuse or put into removal bins.
- Reviewed completed orders for quality and accuracy.
- Logged, trafficked, and updated projects in job management software.
- Installed plates and wash blankets and verified copy checks, correct ink, scores, and barcodes.
- Oversaw feeding, printing, and delivery process of press machines to maintain specified levels of operation.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
- Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
Multi-Store Manager
Cleartalk Wireless
Amarillo, TX
05.2010 - 02.2016
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Highschool Diploma -
Tascosa High School
Amarillo, TXSkills
- Shipping and receiving
- Order Picking
- Heavy Lifting
- Warehouse Safety
- Vehicle Maintenance
- Deadline-oriented
- Customer Service
- Vendor Relations
- Loading and unloading
- Route Planning
- Product verification
- Payment Collection
- Cargo Handling
- Truck loading
- Dispatch Communication
- Load Balancing
- DOT Compliance
- Quality Assurance
- Commercial driving
- GPS Navigation
- Mileage Tracking
- Logistics knowledge
- Double-trailer driving experience
- FLUENT IN ENGLISH/SPANISH
- Familiarity with DOT regulations
- Teamwork and Collaboration
- Client Relationship Management
- Database Management
- Forklift Operation
- Pre-Trip and Post-Trip Inspections
Timeline
Driver, Warehouse Orders
Old Dominion Freight
08.2021 - Current
Slitter Operator
International Paper
03.2016 - 02.2021
Multi-Store Manager
Cleartalk Wireless
05.2010 - 02.2016
Highschool Diploma -
Tascosa High School