Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Johnny Forrest

Huntington Beach,CA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Grocery Clerk

Eric Kee
09.2023 - Current
  • My second position and current position at Sprouts
  • Handled customer complaints with empathy and efficiency, restoring customer confidence.
  • Assisted customers in locating products, enhancing shopping experience.
  • Assisted customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
  • Provided feedback to management on customer needs and inventory issues, contributing to store improvement.
  • Maintained clean and inviting store environment, contributing to enhanced customer experience.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Helped out the other departments such as the Dairy Department, Frozen department, sometimes the Front End Department and In-Store Shopping.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Worked with floor team and managers to meet wide range of customer needs.

Courtesy Clerk

Eric Kee
11.2021 - 09.2023
  • My first position working at Sprouts
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Collected a lot of shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Sought ways to improve processes and services provided.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Offered out the other departments such as the Dairy Department, Frozen department, In-Store Shopping, and the Deli

Kitchen Staff

Able Coffee Roasters
05.2021 - 06.2021
  • Temporary Internship where I greeted customers, assembled foods, stocked shelves, unpacked stock, cleaned up work spaces, and swept floors

Education

Associate of Arts - Liberal Arts, Human Behavior & Self Development

Golden West College
Huntington Beach, CA
12-2024

High School Diploma -

Fountain Valley High School
Fountain Valley, CA
06-2021

Skills

  • Food Preparation
  • Store cleaning
  • Food Service
  • Stocking
  • Cleaning skills
  • Very Light Cashiering
  • Busser
  • Cooking
  • Kitchen Experience
  • Coffee Bar Experience
  • Culinary Experience
  • Food Safety
  • Teamwork and collaboration
  • Customer service
  • Excellent communication
  • Product stocking
  • Assisting customers
  • Workplace safety
  • Customer service-focused
  • Cleaning and sanitation
  • Heavy lifting
  • Flexible schedule
  • Training and mentoring
  • Team contribution
  • Operating pallet jacks
  • Attention to detail
  • Grocery bagging skills
  • Escorting customers
  • Cardboard recycling
  • Presentation skills
  • Returning carts
  • Willingness to learn
  • Stocking shelves
  • Safety practices
  • Sanitizing requirements
  • Product knowledge

Awards

Acting Award, 06/21, Acting Award for four years of excellence in production and scripted performance

Timeline

Grocery Clerk

Eric Kee
09.2023 - Current

Courtesy Clerk

Eric Kee
11.2021 - 09.2023

Kitchen Staff

Able Coffee Roasters
05.2021 - 06.2021

Associate of Arts - Liberal Arts, Human Behavior & Self Development

Golden West College

High School Diploma -

Fountain Valley High School

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