Manage thirteen diverse caseloads with high confidentiality, developing service plans aligned with state welfare policies.
Coordinate multidisciplinary teams for child placement, caregiver training, and service implementation.
Utilize conflict mediation, inter-agency communication, and documentation systems in high-pressure environments.
FOOD DISTRIBUTION COORDINATOR
Passion Church
03.2024 - Current
Plan and lead monthly food distribution events; coordinate 20 volunteers, supply logistics, and public outreach feeding 100 households per distribution.
Train new team members per St. Mary's TEFAP standards; ensure compliance with documentation.
Analyze feedback and map community data to improve guest experiences and strategic outcomes.
MATERIAL & LOGISTICS COORDINATOR
Frito-Lay
08.2020 - 05.2023
Managed inventory operations and coordinated supplier logistics to ensure accurate and timely deliveries across departments.
Communicated with multiple internal teams and external partners to plan schedules, resolve issues, and maintain work continuity.
Prepared weekly financial and inventory reports to support budgeting, purchasing, and compliance functions.
Oversaw daily material needs in collaboration with production teams to reduce waste and increase organizational efficiency.
ASSISTANT MANAGER
QuikTrip
12.2015 - 05.2020
Led and mentored store teams, fostering a positive culture while ensuring operational and customer service excellence.
Coordinated staff schedules, inventory ordering, and vendor relations to support high-volume operations.
Resolved customer concerns with a solutions-oriented and compassionate approach, reporting trends to leadership.
Trained new hires in core values, safety procedures, and customer service standards, preparing them for team success.