Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnson Galvan

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Auto Adjuster

USAA
06.2008 - Current
  • Issued payouts to claimants.
  • Negotiated with claimants to settle claims.
  • Documented all findings in concise reports.
  • Examined photographs and surveillance and any other documents relating to claims.
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
  • Kept current on insurance regulations, laws, policies and procedures.
  • Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
  • Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
  • Successfully negotiated settlements with claimants and insurers.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Education

History -

Lee University
Cleveland, TN
12.2000

Skills

  • Payment Arrangements
  • Analyzing Claims
  • Constructive Feedback
  • Familiar with Fraud Statutes

Timeline

Auto Adjuster

USAA
06.2008 - Current

History -

Lee University

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Johnson Galvan