Johnny Gumro
Fort Gratiot ,MI
Summary
With a proven track record at Gumro Holdings LLC, I've excelled in strategic planning and interpersonal networking, driving growth and optimizing performance. My leadership ensured a notable enhancement in operational efficiency and customer engagement, leveraging strong verbal communication and strategic decision-making skills for impactful results. Gumro homes has bought, built, and sold 14 beautiful homes in the last five years. With a dedicated work ethic each property achieved or surpassed finical goals.
Overview
17
17
years of professional experience
Work History
CEO
Gumro Holdings LLC
03.2020 - Current
- Oversaw budget management by streamlining resource allocation across departments.
- Championed process improvements to enhance overall operational efficiency.
- Developed long-term vision for company growth to enhance market positioning.
- Established partnerships with key industry players to expand business opportunities.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Fostered strong relationships with industry partners to expand business opportunities.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Sales Director
Zios Catering
05.2015 - 03.2020
- Identified trends in customer behavior to refine sales tactics and enhance effectiveness.
- Nurtured strong relationships with key clients by ensuring exceptional service and support.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Developed comprehensive sales strategies by analyzing market trends and client needs.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Exceeded sales goals through effective time management and resource allocations.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Worked closely with product teams to understand customer needs and requirements.
Mortgage Broker
Baird & Warner
09.2007 - 07.2012
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
- Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
- Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
- Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
- Exceeded sales targets by cultivating strong relationships with real estate professionals, generating a steady stream of referral business.
- Ensured exceptional customer service by maintaining consistent communication throughout the entire loan origination process.
- Developed strategies to retain existing clients and maintain long-term connections, fostering customer loyalty and repeat business opportunities.
- Stayed up-to-date on current market trends and regulatory changes, ensuring accurate advice and guidance for clients navigating the mortgage landscape.
- Demonstrated excellent negotiation skills when working with underwriters to obtain favorable loan terms for borrowers in challenging situations.
- Identified opportunities to cross-sell and upsell loan products to customers.
Education
Bachelor of Science - Psychology
University of Rochester
Rochester04-2018
Associate of Science - Christian Studies
University of Rochester
Rochester03-2018
Associate of Science - Developmental Psychology
Macomb Community College
Sterling Heights01-2015
Skills
- Strategic Decision Making
- Performance Optimization
- Dedicated Customer Engagement
- Strategic Planning
- Interpersonal Networking
- Customer Engagement Strategies
- Strategic Goal Setting
- Sales Performance Improvement
- Strong Verbal Communication
- Balanced work ethic
- Change and growth management
- Effective communicator and public speaker
- Adaptable and flexible
Timeline
CEO
Gumro Holdings LLC
03.2020 - Current
Sales Director
Zios Catering
05.2015 - 03.2020
Mortgage Broker
Baird & Warner
09.2007 - 07.2012
Bachelor of Science - Psychology
University of Rochester
Associate of Science - Christian Studies
University of Rochester
Associate of Science - Developmental Psychology
Macomb Community College
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