JOHNNY GUTIERREZ
Orlando,FL
Summary
Dedicated to keeping aircraft electrical systems operating at peak performance. Proficient in testing, troubleshooting and diagnosing issues to determine best solutions. Exceptional work ethic with strong communication and planning abilities as well as Enthusiastic and motivated individual that is passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
9
9
years of professional experience
Work History
Avionics Technician
Air Force
Valparaiso, FL
03.2019 - 03.2023
- 2A3XX - Avionics Systems
- Learned and utilized the fundamentals of teamwork, leadership, safety, and quality control
- Developed a strong work ethic and commitment to organization
- Reviewed technical manuals for maintenance and repair work, useful in quality control checks
- Mastered advanced soldiering skills such as teamwork, discipline, training, communication, and first aid
- When it comes to our advanced aircraft, there is no margin for system errors
- It is the job of Special Operations Forces/Personnel Recovery
- Integrated Instrument and Flight Control Systems specialists to ensure that special operations planes are well maintained and remain in perfect working condition
- Utilizing a variety of tools and methods, we test systems to locate malfunctions and repair them so that the aircraft are able to complete each mission with no concerns.
- Reviewed paperwork, prior to dispatching crew members to support accuracy and clarify understanding of details.
Event Coordinator
Rollins College
Orlando, FL
05.2017 - 02.2019
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Developed post-event reports to determine effectiveness of each event.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
Warehouse Associate
Fed Ex Ground
Orlando, FL
10.2016 - 03.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Customer Service Associate/Stocker Associate
Publix
Orlando, FL
01.2014 - 02.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Cross-trained and provided backup support for organizational leadership.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Associate of Arts - Art/art studies, general
Valencia Community College
Bachelor of Arts - Accounting
University of Central Florida
Orlando, FLSkills
- Aircraft Repair and Maintenance
- Documentation Requirement
- Schematic Understanding
- Hand and Power Tools
- Circuit Wiring
- Radar System
- Electronics Maintenance
- Hazardous Materials
- Troubleshooting Skills
- Aircraft Testing Protocols
- Quality Assurance
- MS Office Proficiency
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Order picking
- Lifting and sorting
- Data entry
- Forklift operations
- Customer service
- Critical thinking
- Active listening
- Microsoft Excel
- Customer satisfaction measurement
Accomplishments
The Air Force Achievement medal received on March 22, 2022.
Timeline
Avionics Technician
Air Force
03.2019 - 03.2023
Event Coordinator
Rollins College
05.2017 - 02.2019
Warehouse Associate
Fed Ex Ground
10.2016 - 03.2017
Customer Service Associate/Stocker Associate
Publix
01.2014 - 02.2017
Associate of Arts - Art/art studies, general
Valencia Community College
Bachelor of Arts - Accounting
University of Central Florida