Johnny Guy
Washington,D.C
Summary
High-energy mental health professional motivated to help every client learn healthy means of dealing with mental and emotional difficulties. Dedicated to provide compassionate, results-oriented and solution-focused care.
Overview
34
34
years of professional experience
Work History
Behavior Support Technician
Saint Elizabeth Hospital
04.2023 - Current
- Developed individualized behavior support plans for better management of challenging behaviors.
- Trained staff members in behavior management techniques, promoting consistency across the school environment.
- Ensured safety of all patients by following established protocols during crisis situations.
- Participated in ongoing professional development opportunities to remain current on best practices in behavioral support methodologies.
- Facilitated conflict resolution sessions between patients and staff, promoting healthy problem-solving strategies within the hospital setting.
- Utilized Applied Behavior Analysis techniques for effective reinforcement and skill development.
- Conducted functional behavior assessments to identify triggers, maintaining a data-driven approach to intervention selection.
- Collaborated with multidisciplinary teams for comprehensive assessment and treatment planning.
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
- Observed and monitored client behavior and responses to treatment.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Stayed current on mental health research to follow new developments and research in mental health field.
Behavioral Health Technician
St. Elizabeth Hospital
08.2014 - Current
- Self-directed with astute judgment skills. High level of personal accountability.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Ensured HIPAA compliance.
- Documented patient information obtained from interviews.
- Assisted patients with daily functions.
- Managed restrained violent, potentially violent and suicidal clients.
- Counseled adults with mental health disorders such as Bipolar Disorder and Paranoid Schizophrenia.
- Conducted 5-10 one-on-one counseling sessions per week.
- Conducted routine and emergency head counts.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Observed behavior of residents individually and in groups.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
- Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
Supervisor/ Security Guards
Samson Protective Services
01.2017 - 02.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Interacted assertively but non-confrontationally with personnel and general public.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Pre-Commitment Case Manager
Department of Youth Rehabilitation Services
08.2007 - 10.2013
- Supplied crisis intervention and substance abuse services to patients in the community.
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Testified at Disposition hearings regarding patients history and present behavior.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Maintained regular contact with clients, including visiting clients homes.
- Assessed clients for abuse and neglect and compiled documentation for court reports.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
- Collaborated with the Behavioral Health Court to serve dually-diagnosed individuals.
- Coordinated patient care from pre-admission to post-discharge follow-up.
Correctional Officer
Department of Youth Rehabilitation Services
08.2004 - 09.2007
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters and work areas for contraband.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Determined and assigned inmates to appropriate housing.
- Observed behavior of residents individually and in groups.
- Built solid relationships with staff and residents to help keep institution safe and secure.
- Established healthy relationships and maintained professional boundaries with residents in institution.
Specialist Soldier/Infantry Team Leader
U.S Army
01.1990 - 01.1990
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Provided security support for high-profile events, ensuring safety of all attendees including high-ranking officials and dignitaries.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Utilized surveillance equipment to monitor security of personnel and property.
- Led routine inspections of barracks and facilities for compliance with safety regulations, helping maintain a secure living environment for service members.
- Conducted searches of individuals, vehicles and premises.
- Checked vehicle equipment for proper functioning prior to use.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Education
High School Diploma -
Franklin High
3013 S. Mount Baker Blvd. Seattle Washington06.1989
Skills
- Works well under pressure
- Independent worker
- Maintains confidentiality
- Articulate and well-spoken
- Flexible
- Professional and mature
- 60 WPM typing speed
- Culturally-sensitive
- Reliable
- Calm under pressure
- Compassionate
- CPR Certified
- Culturally-sensitive
- Strong work ethic
- Team player
- Strong interpersonal skills
- Patience and Perseverance
- Behavior Intervention Planning
- Communication and Interpersonal Skills
- Conflict Resolution Strategies
- Positive Reinforcement
- Behavior Modification
- Nonviolent Crisis Intervention
- Crisis Intervention
- Positive patient experiences
- Heart Saver Heart Saver First Aid CPR AED
- Nonviolent Crisis Intervention (NVCI)
Timeline
Behavior Support Technician
Saint Elizabeth Hospital
04.2023 - Current
Supervisor/ Security Guards
Samson Protective Services
01.2017 - 02.2020
Behavioral Health Technician
St. Elizabeth Hospital
08.2014 - Current
Pre-Commitment Case Manager
Department of Youth Rehabilitation Services
08.2007 - 10.2013
Correctional Officer
Department of Youth Rehabilitation Services
08.2004 - 09.2007
Specialist Soldier/Infantry Team Leader
U.S Army
01.1990 - 01.1990
High School Diploma -
Franklin High
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