Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHNNY HART

Orlando

Summary

Dynamic business owner with a proven track record at Pro Methods Detailing, excelling in strategic planning and customer relationship management. Leveraged strong leadership and marketing expertise to enhance operational performance, achieving significant cost savings and improved service quality. Committed to delivering exceptional results through innovative solutions and effective communication.

Overview

12
12
years of professional experience

Work History

Company Owner

Pro Methods Detailing
Orlando
01.2018 - Current
  • Developed business and marketing plans while preparing monthly financial reports.
  • Supervised worker performance to enhance productivity, efficiency, and cost savings.
  • Monitored supplier operations to ensure quality and adherence to contract specifications.
  • Oversaw project execution to guarantee on-time delivery of all phases and workmanship.
  • Led startup and business opening, establishing operational procedures and workflow planning.
  • Enhanced operational performance through effective business strategies and systems development.
  • Handled customer inquiries in person, via email, and by phone to improve service quality.

Banquet / Fine Dining Server

310 Lakeside
Orlando
12.2021 - 06.2022
  • Delivered five-star dining experiences with all necessary accommodations for guest enjoyment.
  • Collaborated with kitchen staff through POS and verbal communication to enhance guest satisfaction.
  • Managed section of up to 10 tables during each event, ensuring service excellence.
  • Prepared seating arrangements for high-luxury events, maintaining perfect presentation standards.
  • Ensured memorable guest experiences by tailoring services to individual needs.
  • Demonstrated knowledge of appropriate glassware for various beverages to elevate service quality.
  • Exhibited exemplary communication skills between front and back-of-house teams.
  • Effectively handled high-volume and stressful situations while providing exceptional service.

Marketing Coordinator

Private Realty Group
Orlando
03.2017 - 06.2018
  • Executed marketing campaigns across all social media platforms, driving engagement and brand visibility.
  • Optimized blog content and social media posts to maximize engagement and return on investment.
  • Enhanced website content management processes, ensuring timely updates and relevance.
  • Maintained strict adherence to brand guidelines in press materials and online content.
  • Implemented innovative content creation strategies, increasing returning users by twenty-five percent.

Vacation Planning Coordinator

Entertainment Benefits Group
Orlando
01.2015 - 01.2017
  • Resolved client inquiries and complaints regarding travel arrangements, providing effective solutions promptly.
  • Coordinated travel accommodations for groups, couples, executives, and clients with special needs.
  • Processed payments via credit and debit cards while maintaining theconfidentiality of sensitive information.
  • Sustained operational efficiencies by managing airfare, hotel bookings, and rental car reservations.
  • Conducted needs assessments through open-ended questions to tailor travel offerings effectively.
  • Researched travel options, negotiated rates, and presented best deals to enhance customer satisfaction.
  • Addressed client issues swiftly, ensuring positive experiences throughout the travel planning process.

Professional Athlete

Orlando Rage Football
Orlando
03.2013 - 01.2016
  • Embraced constructive criticism from coaches and teammates to enhance skills.
  • Exhibited strong leadership and self-discipline on and off the field.
  • Showcased commitment and responsibility through respect and dedication to teammates and coaches.
  • Responded swiftly and effectively to complex game situations.

Education

High school or equivalent - General Education

University High School
Orlando, FL
06.2006

Skills

  • Sales software proficiency
  • Product expertise
  • Active listening
  • Verbal communication
  • Goal setting
  • Organizational skills
  • Time management
  • Strategic thinking
  • Demonstration skills
  • Dedication and motivation
  • Leadership qualities
  • Growth mindset
  • Initiative and flexibility
  • Business acumen
  • Persuasion techniques
  • Customer retention strategies
  • Consulting skills
  • Scheduling abilities
  • Public relations expertise
  • Marketing knowledge
  • Networking capabilities
  • Research proficiency
  • Project management skills
  • Data analysis abilities
  • Territory management skills
  • Objection handling techniques
  • Customer relationship management (CRM)
  • Sales pitch development

Timeline

Banquet / Fine Dining Server

310 Lakeside
12.2021 - 06.2022

Company Owner

Pro Methods Detailing
01.2018 - Current

Marketing Coordinator

Private Realty Group
03.2017 - 06.2018

Vacation Planning Coordinator

Entertainment Benefits Group
01.2015 - 01.2017

Professional Athlete

Orlando Rage Football
03.2013 - 01.2016

High school or equivalent - General Education

University High School

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