Johnny Henderson

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for clients
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed and motivated employees to be productive and engaged in work.

Working on all types of Medical

equipment , and doing preventive maintenance

• Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
• Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
• Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
• Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
• Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference for clients.

• Increased customer satisfaction by implementing streamlined service protocols.
• Managed daily operations for enhancing service delivery and efficiency.
• Improved team productivity with effective leadership and targeted training programs.
• Enhanced profitability, optimizing inventory control and reducing waste.
• Developed strategic plans to boost customer engagement and loyalty.
• Supervised automotive technicians to maintain high standards of repair quality.