Johnny Higuera
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
30
30
years of professional experience
1
1
Language
Work History
Retail Manager
Fry's Food Drug Store
12.1993 - 08.2023
- Developed and implemented daily, weekly, monthly operational plans for the Produce Department.
- Monitored inventory levels of fresh produce, ensuring optimal stock levels were maintained.
- Collaborated with other department managers to ensure efficient ordering processes and timely deliveries.
- Managed store budget for Produce Department expenses such as labor costs, supplies.
- Participated in quarterly inventory counts and conducted inventories.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
High School Diploma -
Chandler High School
Chandler, AZ06-1993
Skills
- Employee Scheduling
- Task Delegation
- Product Rotation
- Ordering Procedures
- Retail Inventory Management
- Inventory Counting
- Budget Adherence
- Customer Service
- Supply Chain Coordination
- Product Merchandising
- Budget Development
- Cash Management
- Store operations
- Inventory Control
- Complaint resolution
- Visual Merchandising
- Staff Management
- Team Training
- Leadership Development
- Merchandising operations
- Merchandise planning
- Sales Analysis
- Operations Oversight
- Team Leadership
- Customer Relations
- Relationship Building
- Effective leader
- Scheduling
- Inventory Management
Accomplishments
- Collaborated with team of 400 in the development of grand opening new marketplace stores.
- Documented and resolved shrink and labor issues which led to profitable grand openings.
- Supervised team of 40 staff members.
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work-life balance401k matchCompany CultureCareer advancementHealthcare benefitsTimeline
Retail Manager
Fry's Food Drug Store
12.1993 - 08.2023
High School Diploma -
Chandler High School
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