Johnny Jamerson
Bossier City,LA
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
22
22
years of professional experience
Work History
Manager
ALLOY PIPING PRODUCTS
Shreveport, LA
03.2023 - 12.2023
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Minimized staff turnover through appropriate selection, orientation and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Reviewed contracts before signing them on behalf of the organization.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Delegated work to staff, setting priorities and goals.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and hired qualified candidates to fill open positions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
Machine Operator Lead
Omni Specialty Packaging
Shreveport, LA
12.2022 - 02.2023
- Observe machine operations to detect any problems or defects in the finished product.
- Keep detailed reports of maintenance activities performed on machinery.
- Load raw materials into machines according to specified measurements.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Set up and operate machine tools to produce precision parts and instruments.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Utilized fastening equipment to fasten, package and stack materials and products.
- Prepared machine for production processes by equipping with required tools and parts.
- Interpreted results of process control analysis and made adjustments to optimize plant performance.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Responded to and initiated proper corrections to process alarms.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Inspect finished workpieces to ensure conformance with specifications.
- Comply with company policies regarding quality control procedures.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Monitor the feed and speed of machines during the machining process.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Carry out regular safety checks on machinery prior to operation.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Troubleshoot malfunctions in equipment or processes.
- Adjust machine settings to complete tasks accurately.
- Unload finished products from machines onto conveyors or other transport systems.
- Maintained proper chemical inventories.
- Completed day-to-day duties accurately and efficiently.
Vice President/Safety Committee Member
Libbey Glass
Shreveport, LA
08.2018 - 12.2022
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Provided valuable leadership for program team members and third-party consultants.
- Implemented and monitored internal control procedures.
- Briefed executive leadership every [Timeframe] on operations activities, collected feedback and incorporated new directives resulting from strategy meetings.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Developed and executed strategic plans to support the vision of the organization.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
- Established performance standards for staff members in order to drive productivity levels up.
- Identified problems and implemented solutions to better streamline operations.
Production Floor Lead /Lot Associate
Home Depot
Bossier City, LA
08.2016 - 12.2022
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Created reports detailing daily output metrics for review by upper management.
- Communicated regularly with suppliers to ensure prompt delivery of materials needed for production runs.
- Coached and mentored new employees on proper use of equipment, safety protocols, and quality standards.
- Used hand trucks and forklifts to unload, load and transport items.
- Maintained accurate records of inventory levels throughout the facility in order to minimize stock shortages or overages.
- Monitored daily operations on the production floor including tracking employee performance against established goals.
- Lead a team of production workers to ensure that all tasks are completed in an efficient and timely manner.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Provided feedback to management regarding workflow issues or challenges encountered during shift operations.
- Met or exceeded target for on-time customer shipments.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Classified defects from finished orders for record tracking and statistics.
- Resolved conflicts between employees by providing guidance and direction as needed.
- Hand-assembled needed parts with bolts and screws.
- Evaluated employee performance through regular reviews and provided constructive feedback when necessary.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
B1 Checker /Shift Supervisor
Libbey Glass
Shreveport, LA
02.2013 - 12.2022
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Minimized staff turnover through appropriate selection, orientation and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Maintained adequate staffing to meet objectives within budget.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Created training modules and documentation to train staff.
- Delegated work to staff, setting priorities and goals.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Recruited and trained new employees to meet job requirements.
- Coached, mentored and trained team members in order to improve their job performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Trained employees on additional job positions to maintain coverage of roles.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Supervisor
SamsTown Casino directory
Shreveport, LA
02.2002 - 02.2013
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
- Held routine and surprise drills to keep help security team members practice response plans.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Provided security team leadership and contributed to on-call duties.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Monitored security operations to ensure compliance with established procedures and standards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Monitored and authorized employee and guest access to guard against theft.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Recorded required data for incident reports and files.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Led security team and contributed to on-call shifts.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - Business Administration And Management
Louisiana State University At Shreveport
Shreveport, LA08-2001
High School Diploma -
Woodlawn Leadership Academy
Shreveport, LA05-2001
Skills
- Strategic Planning
- Staff Development
- Expense Tracking
- Performance Management
- Operations Management
- Workforce Management
- Lead Generation
- Staff Management
- Team Leadership
- Verbal and Written Communication
- Time Management
- Performance Evaluations
Timeline
Manager
ALLOY PIPING PRODUCTS
03.2023 - 12.2023
Machine Operator Lead
Omni Specialty Packaging
12.2022 - 02.2023
Vice President/Safety Committee Member
Libbey Glass
08.2018 - 12.2022
Production Floor Lead /Lot Associate
Home Depot
08.2016 - 12.2022
B1 Checker /Shift Supervisor
Libbey Glass
02.2013 - 12.2022
Security Supervisor
SamsTown Casino directory
02.2002 - 02.2013
Some College (No Degree) - Business Administration And Management
Louisiana State University At Shreveport
High School Diploma -
Woodlawn Leadership Academy
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