Johnny Jamerson
Bossier City,LA
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
22
22
years of professional experience
Work History
Manager
ALLOY PIPING PRODUCTS
Shreveport , LA
2023.03 - 2023.12
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Minimized staff turnover through appropriate selection, orientation and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Reviewed contracts before signing them on behalf of the organization.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Delegated work to staff, setting priorities and goals.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and hired qualified candidates to fill open positions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
Machine Operator Lead
Omni Specialty Packaging
Shreveport , LA
2022.12 - 2023.02
- Observe machine operations to detect any problems or defects in the finished product.
- Keep detailed reports of maintenance activities performed on machinery.
- Load raw materials into machines according to specified measurements.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Set up and operate machine tools to produce precision parts and instruments.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Utilized fastening equipment to fasten, package and stack materials and products.
- Prepared machine for production processes by equipping with required tools and parts.
- Interpreted results of process control analysis and made adjustments to optimize plant performance.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Responded to and initiated proper corrections to process alarms.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Inspect finished workpieces to ensure conformance with specifications.
- Comply with company policies regarding quality control procedures.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Monitor the feed and speed of machines during the machining process.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Carry out regular safety checks on machinery prior to operation.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Troubleshoot malfunctions in equipment or processes.
- Adjust machine settings to complete tasks accurately.
- Unload finished products from machines onto conveyors or other transport systems.
- Maintained proper chemical inventories.
- Completed day-to-day duties accurately and efficiently.
Vice President/Safety Committee Member
Libbey Glass
Shreveport , LA
2018.08 - 2022.12
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Provided valuable leadership for program team members and third-party consultants.
- Implemented and monitored internal control procedures.
- Briefed executive leadership every [Timeframe] on operations activities, collected feedback and incorporated new directives resulting from strategy meetings.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Developed and executed strategic plans to support the vision of the organization.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
- Established performance standards for staff members in order to drive productivity levels up.
- Identified problems and implemented solutions to better streamline operations.
Production Floor Lead /Lot Associate
Home Depot
Bossier City , LA
2016.08 - 2022.12
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Created reports detailing daily output metrics for review by upper management.
- Communicated regularly with suppliers to ensure prompt delivery of materials needed for production runs.
- Coached and mentored new employees on proper use of equipment, safety protocols, and quality standards.
- Used hand trucks and forklifts to unload, load and transport items.
- Maintained accurate records of inventory levels throughout the facility in order to minimize stock shortages or overages.
- Monitored daily operations on the production floor including tracking employee performance against established goals.
- Lead a team of production workers to ensure that all tasks are completed in an efficient and timely manner.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Provided feedback to management regarding workflow issues or challenges encountered during shift operations.
- Met or exceeded target for on-time customer shipments.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Classified defects from finished orders for record tracking and statistics.
- Resolved conflicts between employees by providing guidance and direction as needed.
- Hand-assembled needed parts with bolts and screws.
- Evaluated employee performance through regular reviews and provided constructive feedback when necessary.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
B1 Checker /Shift Supervisor
Libbey Glass
Shreveport , LA
2013.02 - 2022.12
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Minimized staff turnover through appropriate selection, orientation and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Maintained adequate staffing to meet objectives within budget.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Created training modules and documentation to train staff.
- Delegated work to staff, setting priorities and goals.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned work and monitored performance of project personnel.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Recruited and trained new employees to meet job requirements.
- Coached, mentored and trained team members in order to improve their job performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Monitored staff performance and addressed issues.
- Entered time and attendance logs in preparation for payroll.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Trained employees on additional job positions to maintain coverage of roles.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Supervisor
SamsTown Casino directory
Shreveport , LA
2002.02 - 2013.02
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
- Held routine and surprise drills to keep help security team members practice response plans.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Provided security team leadership and contributed to on-call duties.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Monitored security operations to ensure compliance with established procedures and standards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Monitored and authorized employee and guest access to guard against theft.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Recorded required data for incident reports and files.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Led security team and contributed to on-call shifts.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Some College (No Degree) - Business Administration And Management
Louisiana State University At Shreveport
Shreveport, LA2001-08
High School Diploma -
Woodlawn Leadership Academy
Shreveport, LA2001-05
Skills
- Strategic Planning
- Staff Development
- Expense Tracking
- Performance Management
- Operations Management
- Workforce Management
- Lead Generation
- Staff Management
- Team Leadership
- Verbal and Written Communication
- Time Management
- Performance Evaluations
Timeline
Manager
ALLOY PIPING PRODUCTS
2023.03 - 2023.12
Machine Operator Lead
Omni Specialty Packaging
2022.12 - 2023.02
Vice President/Safety Committee Member
Libbey Glass
2018.08 - 2022.12
Production Floor Lead /Lot Associate
Home Depot
2016.08 - 2022.12
B1 Checker /Shift Supervisor
Libbey Glass
2013.02 - 2022.12
Security Supervisor
SamsTown Casino directory
2002.02 - 2013.02
Some College (No Degree) - Business Administration And Management
Louisiana State University At Shreveport
High School Diploma -
Woodlawn Leadership Academy
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