Johnny Joseph
union
Summary
Dynamic Dining Services Coordinator with expertise in coordinating operations, managing inventory, and enhancing guest experiences. Proven track record in staff training and problem-solving to optimize service delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dining Services Coordinator
Brighton Gardens of west Orange
West Orange
08.2019 - Current
- Coordinated dining service schedules for staff and events across multiple facilities.
- Managed inventory levels for food supplies and equipment ensuring timely restocking.
- Designed menu options in collaboration with chefs to meet dietary requirements.
- Trained new staff on dining service protocols and customer interaction standards.
- Implemented safety and sanitation procedures to maintain compliance with health regulations.
- Facilitated communication between kitchen staff and dining personnel to streamline operations.
- Assisted in organizing special events, enhancing overall guest dining experiences.
- Resolved customer inquiries and complaints, ensuring satisfaction with dining services.
- Resolved customer complaints in a professional manner.
- Developed menus according to budget, dietary requirements, and customer preferences.
- Coordinated daily operations of the dining services department including scheduling shifts, assigning tasks and monitoring performance.
Supervisor
Brighton Gardens of Mountainside
Union
03.2012 - 08.2019
- Supervised kitchen staff to ensure efficient food preparation and safety practices.
- Managed inventory levels and ordered supplies to maintain kitchen operations.
- Trained new employees on kitchen procedures and health regulations.
- Coordinated daily meal service schedules for optimal workflow and timing.
- Implemented cleaning protocols to uphold sanitation standards in the kitchen.
- Monitored equipment maintenance to prevent breakdowns and ensure functionality.
- Conducted performance evaluations for kitchen staff to support professional development.
- Assisted in menu planning by providing input on seasonal ingredients and trends.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
Sandwich Artist
Quiznos Subs
Union
06.2010 - 06.2012
- Prepared and assembled sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers with menu selections and special requests effectively.
- Operated kitchen equipment safely and efficiently during food preparation.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored ingredient inventory levels and reported shortages promptly.
- Followed health and safety regulations during food handling procedures.
Key Holder
GameStop
Union
12.2010 - 11.2011
- Managed daily store operations and ensured smooth workflow among team members.
- Trained new staff on customer service protocols and store procedures.
- Maintained inventory levels and organized stockroom for efficient access.
- Oversaw cash handling procedures and balanced registers at shift end.
- Engaged customers to enhance their shopping experience through personalized service.
- Implemented visual merchandising standards to maximize product visibility and appeal.
- Assisted in loss prevention strategies to minimize shrinkage and theft risks.
Server
Brighton Gardens Assisted Living
Union
08.2009 - 06.2011
- Provided friendly and efficient service to customers in a fast-paced environment.
- Took customer orders accurately and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted with food preparation and ensured adherence to safety standards.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Handled customer inquiries and resolved complaints effectively and professionally.
- Followed health regulations to ensure safe food handling practices at all times.
- Supported cash register operations by processing payments accurately and efficiently.
- Provided excellent customer service to ensure satisfaction.
Dishwasher
Brighton Gardens of Mountainside
Union
08.2009 - 06.2011
- Operated dishwashing equipment to maintain cleanliness and efficiency in the kitchen.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained hygiene standards by sanitizing work areas and equipment regularly.
- Sorted and organized silverware, plates, and cookware for easy access during meal prep.
- Assisted in training new dishwashers on proper cleaning techniques and safety protocols.
- Monitored supply levels of cleaning chemicals and requested replenishment as needed.
- Handled waste disposal following environmental guidelines to promote sustainability practices.
- Communicated effectively with team members to address issues and streamline workflows.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Cook
Popeyes Chicken
Union
03.2007 - 06.2009
- Prepared and cooked a variety of dishes according to recipes and standards.
- Maintained cleanliness and organization in kitchen area and workstations.
- Assisted in inventory management and restocked supplies as needed.
- Collaborated with team members to ensure timely meal service.
- Followed food safety guidelines to ensure quality and compliance.
- Trained new kitchen staff on cooking techniques and kitchen protocols.
Education
High School Diploma -
Union High School
Union, NJ06-2006
Some College (No Degree) - Nursing
Union County College
Cranford, NJSkills
- Menu planning
- Inventory management
- Event coordination
- Safety compliance
- Staff training
- Customer service
- Problem solving
- Communication skills
- Team collaboration
- Time management
- Conflict resolution
- Performance evaluation
- Critical thinking
- Budget management
- Training employees
- Menu development
- Culinary techniques
- Food presentation
- Dietary restrictions
- Scheduling staff
- Nutrition
- Food safety compliance
- Special event coordination
- Ordering supplies
- Purchasing decisions
- Waste reduction
- Culinary expertise
- Meal planning
- Excellent communication
- Staff scheduling
Affiliations
- Build Models
- Collect TCG
- Drawing
- Painting
Accomplishments
- Employee of the Month x2
- Crandall Gold for Gold x4
- Crandall Gold for Silver
Certification
- Servsafe food handler
- Servsafe Manager
- Servsafe Allergen
Timeline
Dining Services Coordinator
Brighton Gardens of west Orange
08.2019 - Current
Supervisor
Brighton Gardens of Mountainside
03.2012 - 08.2019
Key Holder
GameStop
12.2010 - 11.2011
Sandwich Artist
Quiznos Subs
06.2010 - 06.2012
Server
Brighton Gardens Assisted Living
08.2009 - 06.2011
Dishwasher
Brighton Gardens of Mountainside
08.2009 - 06.2011
Cook
Popeyes Chicken
03.2007 - 06.2009
High School Diploma -
Union High School
Some College (No Degree) - Nursing
Union County College
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