Johnny Killian

Performed diagnostics on diesel engines to ensure optimal performance.
Managed inventory of wrecked units for efficient repurposing.
Removed components from wrecked units to supply other shops within the company.
Generated repair quotes for units under evaluation, ensuring cost-effectiveness.
Solicited multiple vendors for competitive pricing on necessary repairs.
Participated in on-call rotation to provide emergency support as needed.
Maintained certification in Cummins engines and achieved Master certification through Detroit Diesel for heavy engine repairs.
Organized used inventory and secured units to protect against environmental damage.

Facilitated customer relations through effective communication about vehicle financing options.
Advised customers on title work to ensure compliance with regulations.
Ensured accuracy of state paperwork for all transactions.
Trained sales team on customer engagement strategies for transparency in the process.
Negotiated bank loans to secure favorable terms for customers.
Achieved certification in insurance and finance to uphold industry standards.
Compiled profit and loss statements to enhance dealership cash flow management.

As a sales manager, one of my roles was to train new salespeople on how to interact with customers. I had to ensure the salespeople under me knew the vehicles they were selling to the public. I also set daily planning schedules for the salespeople. I would interact with each customer who came onto the lot to ensure they had the information they needed to make an informed decision. I took many opportunities to get additional training to better interact with customers.

Served as diesel technician during military service, performing repairs on convoys.
Demonstrated leadership skills while managing equipment operations in Iraq from March 2004 to March 2005.
Ensured all equipment operated correctly during convoy missions.
Developed quick decision-making abilities under intense pressure situations.
Executed problem-solving strategies for damaged units to ensure timely repairs.
Successfully returned all monitored equipment back home without loss.