Johnny Lake

Operations Supervisor

Republic Services

02.2025 - Current

Review staffing as well as daily truck needs
Coordinated waste collection schedules to optimize route efficiency and reduce delays.
Supervised daily operations to ensure compliance with safety regulations and company standards. Perform pre- and post trip QCI inspections
Monitor the Commons area so that questions could be promptly addressed,Be sure employees needs are met to be equipped with proper PPE for duty
Monitored equipment performance and reported maintenance needs to prevent downtime.
Trained new team members on operational procedures and safety protocols.
Facilitated communication between teams to streamline workflow and resolve issues promptly.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Engaged in problem-solving discussions to address minor operational challenges effectively.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
Enhanced team productivity by implementing a dynamic scheduling system that matched tasks with expertise.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Completed bi-weekly payroll for employees.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
Provided backup to Logistic Analyst to step in and assist with various tasks whenever the employee was absent or unavailable.

Summary

Overview

Work History

Operations Supervisor

Skills

Timeline

Operations Supervisor

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