Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Johnny Lawrence

Brooklyn Center,Minnesota

Summary

Dynamic professional with a proven track record at Meridian Services, excelling in administrative oversight and service excellence. Successfully streamlined operations and enhanced communication, leading to improved efficiency. Skilled in MS Office and employee training, fostering a collaborative environment while achieving organizational goals. Recognized for building strong relationships and driving client satisfaction.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

30
30
years of professional experience

Work History

Office Manager/Building Manager/Case Manager Aide

Meridian Services
12.2011 - 06.2024
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Supported Case Managers in coordinating appropriate services for clients, enhancing overall quality of care.
  • Promoted a positive work environment by fostering strong relationships with colleagues and participating in team-building activities.
  • Maintained strict confidentiality regarding sensitive information while adhering to legal guidelines and ethical standards within the field of social work.
  • Attended regularly scheduled case management and staff meetings.
  • Coordinated with local government to provide resources to clients.
  • Supervised -room Building facility and staff of 165 employees.

Sales Manager/Salesperson

New Shop
03.1994 - 08.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Responsible for up to 15-20 employees

Education

Associate of Science - Business Education/aAccounting

Massey Business Collage
Atlanta, GA

Skills

  • Service Excellence
  • Administrative Oversight
  • Effective Organizational Skills
  • Administrative Support
  • Employee training
  • MS office

Accomplishments

  • Planned and coordinated training in BLUEZONE{DHS} project
  • Recognized for creating several company media videos, including Public Service announcement for different company events.
  • organizing events for employees to attend rallies at state capitol in support of people with disabilities and the workers who care s for them.

Timeline

Office Manager/Building Manager/Case Manager Aide

Meridian Services
12.2011 - 06.2024

Sales Manager/Salesperson

New Shop
03.1994 - 08.2017

Associate of Science - Business Education/aAccounting

Massey Business Collage
Johnny Lawrence