Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnny Leon

West Hempstead

Summary

Reliable and detail-oriented IT Field Technician with hands-on experience supporting operations, inspecting equipment, and ensuring compliance with safety protocols. Skilled in working independently, managing assets, and completing technical tasks accurately and efficiently. Strong background in IT fieldwork, warehouse safety, customer support, and operational leadership. Fluent in English and Spanish, physically capable of handling field labor demands, and committed to delivering high-quality service.

Overview

6
6
years of professional experience

Work History

Operations Manager

South Stone Marble & Granite
02.2019 - 01.2025

• Helped grow a family-owned countertop company into a larger marble and granite operation across Long Island and NYC.

• Co-managed operational logistics, financial management, invoicing, and contractor negotiations.

• Performed hands-on material handling, site setups, blueprint and installations using power and hand tools.

• Worked independently on site setups and maintained strict safety standards while lifting and transporting heavy stone slabs.

IT Auditor

EWorks Solutions
03.2024 - 12.2024

• Audited, wiped, and prepared IT hardware (servers, desktops, laptops, IoT devices) for secure recycling and reuse.

• Ensured data sanitization according to Department of Defense (DoD 5220.22-M) standards.

• Exceeded daily performance metrics and volunteered for overtime to support company output.

• Completed warehouse safety training and maintained compliance with warehouse standards for handling, stacking, and recycling electronic equipment.

• Managed hands-on inspections and safe handling of recycled tech assets across multiple locations.

Senior Guest Advisor(Keyholder)

GameStop
02.2024 - 09.2024

• Managed opening and closing store operations independently, often working solo during full shifts.

• Maintained daily cash handling, banking activities, and store security with minimal supervision.

• Completed merchandise organization, customer service, and operational tasks independently throughout the day.

• Achieved strong sales KPIs in product sales, service plans, and customer loyalty accounts.

• Delivered high-quality customer support during peak periods while training and supporting junior staff.

IT Technician

Evolve Psychiatry
09.2023 - 12.2023

• Installed and maintained network and operational equipment across multiple sites, ensuring system functionality and continuity.

• Installed and inspected ceiling-mounted security cameras, including planning cable runs through ceilings and walls to avoid interfering with building systems.

• Diagnosed and repaired wireless access point outages to restore full business network operations.

• Worked independently to troubleshoot and resolve technical issues, supporting smooth daily operations.

Education

Bachelor of Science - Computer And Information Systems Security

Adelphi University
Garden City, NY
05-2023

Associate of Arts -

Nassau Community College
Garden City, NY
12-2018

High School Diploma -

West Hempstead High School
West Hempstead, NY
06-2015

Skills

  • IT Field Equipment Inspection and Maintenance
  • Warehouse Safety and Compliance
  • Independent Field Operations
  • Technical Troubleshooting and Diagnostics
  • Physical Labor (capable of lifting 70 lbs)
  • Bilingual: Fluent in English and Spanish
  • Customer Service and Communication
  • IT Asset Management and Auditing
  • Basic Networking and Infrastructure Support

Timeline

IT Auditor

EWorks Solutions
03.2024 - 12.2024

Senior Guest Advisor(Keyholder)

GameStop
02.2024 - 09.2024

IT Technician

Evolve Psychiatry
09.2023 - 12.2023

Operations Manager

South Stone Marble & Granite
02.2019 - 01.2025

Bachelor of Science - Computer And Information Systems Security

Adelphi University

Associate of Arts -

Nassau Community College

High School Diploma -

West Hempstead High School
Johnny Leon