Johnny Letourneau
Grapevine,TX
Summary
Proven Account Manager/Senior Recruiter at Fidelis Companies and experienced Sales Manager across jewelry sectors, I excel in cultivating client relationships and surpassing sales quotas. Renowned as a top Dallas recruiter, my adept negotiation skills and reliable, consistent performance drive long-term loyalty and business growth. Expert in strategic sales and fostering professional relationships, I consistently achieve and exceed targets.
Proven success in both contract and direct hire recruitment across a variety of business areas to include; Information Technology, Biopharmaceutical, electronic manufacturing
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
40
40
years of professional experience
Work History
Account Manager/Senior Recruiter
Fidelis Companies
02.2000 - 07.2024
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Kept detailed records of daily activities through online customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
Sales Manager
Various Jewelry Companies
05.1984 - 01.1999
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to explain sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
Education
No Degree - Marketing
Kansas State University
Manhattan04.1984
Skills
- * Independent worker
- * Top 10 Dallas recruiter
- * Cultivated a number of new clients *
- * Reliable, consistent
Accomplishments
- Exposure and experience to a variety of different CRM's and customer/candidate databases.
- Consistent top producer for 15+ years.
- Helped grow, staff and create 3 different recruitment avenues which resulted in over $16 million in contract revenue.
- Adept at running a sole desk or being part of a collaborative team.
- Understanding of a variety of recruitment areas to include: General IT, Biopharmaceutical, sales, semiconductor, general electrical manufacturing.
- Proven success of working independently remote.
Timeline
Account Manager/Senior Recruiter
Fidelis Companies
02.2000 - 07.2024
Sales Manager
Various Jewelry Companies
05.1984 - 01.1999
No Degree - Marketing
Kansas State University
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