Dynamic and results-oriented professional with a diverse background in sales, installation, and technical services. Possesses a proven track record of delivering exceptional customer service, meeting project deadlines, and exceeding performance targets. Demonstrates strong attention to detail, problem-solving skills, and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Hot Tub Technician
Dr. Spa
Divide, CO
07.2023 - Current
Replaced defective components or parts as needed.
Managed quality control and maintained high level of customer satisfaction.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Maintained records of repairs, calibrations, and tests performed on equipment.
Conducted preventive maintenance procedures according to established schedules.
Utilities Contractor
Mountain States Pipe and Supply
Colorado Springs, CO
02.2021 - 02.2023
Executed precise installations, repairs, and maintenance of water meter systems in residential and commercial properties, ensuring optimal performance and accuracy.
Conducted thorough inspections and diagnostic tests to identify and address any issues or discrepancies in meter readings.
Collaborated closely with clients, contractors, and internal teams to coordinate project timelines, resources, and deliverables, ensuring seamless execution and customer satisfaction.
Implemented best practices and industry standards to ensure compliance with regulatory requirements and quality assurance protocols.
Utilized advanced technical knowledge and problem-solving skills to troubleshoot complex metering issues and recommend effective solutions.
Managed inventory levels and equipment maintenance schedules to ensure
Electrical Meter Technician
Utility Sales and Service
Woodland Park, CO
01.2020 - 11.2020
Tested new meter installations for proper operation prior to putting them into service.
Verified accuracy of results obtained from testing instruments used in calibrating meters.
Coordinated with utility personnel to ensure that all necessary paperwork is completed accurately before a meter is installed or removed from service.
Calibrated meters using standard test equipment to determine their accuracy.
Weatherization Technician
Energy Resource Center
Colorado Springs, CO
01.2018 - 05.2020
Followed safety procedures while working at heights using ladders or scaffolding.
Removed existing insulation from surfaces before installing new material.
Satisfied customers and management with neat, efficient work and by consistently meeting planned deadlines and quality standards.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Window Installer
Window World
Colorado Springs, CO
01.2016 - 01.2018
Checked all installed windows for proper operation before leaving the job site.
Repaired broken parts on existing windows by replacing worn out hinges or latches.
Trained new employees on how to properly install various types of windows safely.
Sales Associate
Kum & Go
Colorado Springs, CO
01.2016 - 01.2017
Greeted customers and provided exceptional customer service.
Engaged customers in friendly, professional dialogue to determine needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assisted customers with product selection, sizing and styling.