Alex Pyper
Sioux Falls,SD
Summary
Dynamic professional with a proven track record at Dakota Beverage, excelling in customer satisfaction and operational efficiency. Skilled in teamwork, collaboration, and exceptional customer service, I have enhanced team performance and fostered customer loyalty through innovative problem-solving and an outgoing personality. Expert in time management and adept at driving results through meticulous attention to detail and proactive communication.
Overview
18
18
years of professional experience
Work History
Sales Associate
Dakota Beverage
05.2022 - Current
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Relief Sales Representative
Dakota Beverage
09.2018 - 05.2022
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
Delivery Driver
Dakota Beverage
10.2013 - 09.2018
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Night Loader
Dakota Beverage
05.2006 - 10.2013
- Trained new night loaders in company procedures and best practices, enhancing overall team performance.
- Worked closely with warehouse managers to identify opportunities for process improvements in the loading area.
- Operated various types of heavy machinery safely and efficiently, including forklifts and pallet jacks.
- Optimized loading methods to minimize damage to products during transportation.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Education
Bachelor of Arts - English Education
University of South Dakota
Vermillion, SD12.2012
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Outgoing Personality
Timeline
Sales Associate
Dakota Beverage
05.2022 - Current
Relief Sales Representative
Dakota Beverage
09.2018 - 05.2022
Delivery Driver
Dakota Beverage
10.2013 - 09.2018
Night Loader
Dakota Beverage
05.2006 - 10.2013
Bachelor of Arts - English Education
University of South Dakota
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