Johnny Matias
Orlando,FL
Summary
Accomplished LMS Administrator offering 2+ years in various Training and Development industry roles. Highly effective in managing digital training systems, learning new training technology, and communicating technical concepts to non-technical team members. Eager to apply knowledge and experience in a new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
LMS Administrator (Full-time)
Signature Flight Support
Orlando, FL
07.2021 - Current
- Manage Saba LMS for 5,000+ team members, uploading SCORM content, PDFs, video content, and bulletins for heavily-regulated industry.
- Technically revamped onboarding revitalization, reducing 4,000 training hours of recurrent training and saving $100,000 expenditures.
- Monitor ServiceNow system, providing Tier 3 troubleshooting and resolving user tickets with 95% first-time completion accuracy .
- Partnered with IT engineering team to create PowerBi training dashboard, presenting LMS training records for 200+ locations.
- Leverage Zoom and MS Teams virtual meeting 45 person Leadership Development course, hosting breakout rooms and polls,
LMS Administrator (Contract)
GP Strategies Corporation
Remote
04.2021 - 06.2021
- Served as SuccessFactors LMS Administrator, documenting and technically-supporting Project Management team with system migration.
- Applied Microsoft Office knowledge to manage 2,000+ tasks, prioritizing task and time management for 100% on-time completion.
- Provided Quality Assurance support to team member and supervisor's tasks, identifying and rectifying items to meet SLA requirements.
- Performed exam creation, curriculum management, and attendance reporting to meet client's business processes and objectives.
Training Coordinator
United States Air Force
Fussa, Tokyo, JP
05.2019 - 09.2020
- Organization Subject-Matter-Expert for 3 eLearning platforms, providing Tier 1 technical support to multiple departments.
- Point-of-contact for 8,000+ training items, conducting hands-on and classroom training for 110 team members and 60 hours annually.
- Hosted multi-location Aviation training, developing 4 day training curricula with department experts, increasing qualifications 20%.
- Led monthly training meetings, presenting PivotTables and PowerPoints to evaluate success of training programs to upper management.
- Appointed software tester for new LMS, identifying 2 critical training improvement areas for Global training team.
Education
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland Global Campus
Adelphi, MD08.2020
Associate of Applied Science - Avionics System Technology
Community College of The Air Force
Montgomery, AL08.2018
Skills
- LMS Administration
- Technical Support
- Written and Verbal Communication
- Customer Oriented
- Attention to Detail
- Microsoft Office
Certification
- ATD Certification - Adult Learning Principles
Accomplishments
- 2018 Airman of the Year
Timeline
LMS Administrator (Full-time)
Signature Flight Support
07.2021 - Current
LMS Administrator (Contract)
GP Strategies Corporation
04.2021 - 06.2021
Training Coordinator
United States Air Force
05.2019 - 09.2020
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland Global Campus
Associate of Applied Science - Avionics System Technology
Community College of The Air Force