Johnny Mcculley
Fair Play,SC
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Motivated cashier and stocker with 16+ years of experience in c-store. Accomplished various tasks daily, including checking invoices,entering inventory in system], stocking shelves with [fishing tackle] and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
26
26
years of professional experience
Work History
Clerk
Lake Hartwell Fishing And Marine
Anderson, SC
12.2006 - 08.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Monitored usage of fishing supplies and contacted vendors to place new orders for replenishment.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Verified transactions, product orders and shipping dates and entered information into databases and reports
Store Manager
Bounjtyland Quick Stop
Townville, SC
12.1996 - 12.2006
- Received and processed stock into inventory management system.
- Carried out day-to-day duties accurately and efficiently.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Supervised guests at front counter, answering questions regarding products.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled and led monthly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Protected store from loss or theft by setting and enforcing clear security policies.
Education
High School Diploma -
Pensacola High School
Pensacola, FL1983
Skills
- Customer Satisfaction
- Stocking and Replenishing
- Records Management Software
- Data Recording
Timeline
Clerk
Lake Hartwell Fishing And Marine
12.2006 - 08.2022
Store Manager
Bounjtyland Quick Stop
12.1996 - 12.2006
High School Diploma -
Pensacola High School
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