Summary
Overview
Work History
Education
Skills
References
Timeline
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Johnny Melendez

East Stroudsburg,PA

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

28
28
years of professional experience

Work History

Sales Manager

Landmark Furniture LLC
Philadelphia, PA
11.2016 - Current
  • Identified and developed new markets for products or services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Researched potential customers using various sources such as public records, web searches.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.

Sales Manager

Woodpecker INC Manufacturing
Bellville , NJ
12.2010 - 08.2016
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Researched potential customers using various sources such as public records, web searches.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
  • Maintained accurate records of all transactions between customers and company representatives.

Store Manager

American Mattress & Furniture
Jersey City, NJ
08.1999 - 11.2010
  • Created weekly work schedules for store personnel.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Planned special promotions or discounts based on market trends.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Performed regular price checks to ensure competitive pricing.
  • Maintained accurate records of employee performance reviews.

Store Manager

Nationwide Warehouse
Union City, NJ
11.1995 - 07.1999
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.

Education

High School Diploma -

John F Kennedy High School
The Bronx, NY
01-1982

Skills

  • Account Management
  • Business Planning
  • Sales Team Training
  • Sales Planning
  • Solution Selling
  • Strategic Planning
  • Lead Generation

References

References available upon request.

Timeline

Sales Manager

Landmark Furniture LLC
11.2016 - Current

Sales Manager

Woodpecker INC Manufacturing
12.2010 - 08.2016

Store Manager

American Mattress & Furniture
08.1999 - 11.2010

Store Manager

Nationwide Warehouse
11.1995 - 07.1999

High School Diploma -

John F Kennedy High School

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Johnny Melendez