Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Johnny Mims

Torrence,CA

Summary

Proven security and facilities professional with a track record of enhancing safety and operational efficiency at UCLA UNIVERSITY. Excelled in emergency response and CCTV monitoring, demonstrating critical thinking and effective communication. Achieved significant improvements in security protocols, ensuring a safe environment for all.

Security professional prepared for role requiring vigilance and customer interaction. Proven experience in maintaining safety and security while efficiently handling front desk responsibilities. Known for reliability, adaptability, and strong teamwork in dynamic environments.

Diligent [Desired Position] with background in maintaining security and providing excellent customer service. Successfully managed front desk operations, ensuring safety and security of guests and staff. Demonstrated strong observational skills and effective communication in high-pressure situations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Front Desk/Security Officer

Plaza Lareina Hotel
01.2017 - Current
  • Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
  • Prevented potential thefts or vandalism by identifying suspicious activity and taking appropriate action as per company guidelines.
  • Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
  • Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.

Front Desk/Security Officer

Universal Allied Security
04.2012 - 04.2017
  • Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
  • Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.
  • Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
  • Contributed to a positive workplace atmosphere by professionally greeting guests, answering inquiries, and providing assistance when needed.
  • Elevated customer satisfaction by providing exceptional service at the front desk while upholding strict security measures.
  • Exhibited strong decision-making skills during critical incidents, effectively coordinating responses among team members to resolve issues quickly.
  • Facilitated smooth evacuation drills for staff members, reinforcing proper procedures in case of an actual emergency.
  • Enhanced building security by conducting thorough visitor screening and issuing proper identification badges.
  • Collaborated with management on developing new security protocols, resulting in improved overall site safety measures.
  • Conducted regular maintenance checks on all security equipment to ensure optimal functionality at all times.
  • Supported law enforcement officers during investigations, providing detailed information about incidents that occurred onsite.
  • Demonstrated vigilance in maintaining confidentiality with sensitive information, adhering to company policies regarding privacy protection.
  • Streamlined front desk operations with efficient guest registration and accurate record-keeping procedures.
  • Safeguarded valuable assets within the facility through diligent monitoring of access points and enforcing entry restrictions as necessary.
  • Reduced unauthorized access to restricted areas by diligently monitoring surveillance cameras and promptly responding to alarms.
  • Maintained a strong working relationship with local law enforcement agencies, fostering cooperation during investigations or emergency situations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Wrote detailed reports of all security breaches and investigations.

Facilities Assistant

UCLA UNIVERSITY
01.2005 - 04.2017
  • Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.

Education

High School Diploma -

Thomas Jefferson HS
41st/Hopper Ave. Los Angeles CA.
06-1973

Skills

  • Work under pressure
  • CCTV monitoring
  • Detail-oriented
  • Physical fitness
  • Risk assessment
  • Incident reporting
  • Emergency response
  • Security systems
  • Strong observation
  • Regulatory compliance
  • Entrance screening
  • Schedule control
  • Patrol procedures
  • Visitor management
  • Alarm response
  • Teamwork
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Multitasking
  • Punctuality
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Team leadership
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Security camera monitoring
  • Situational awareness

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.

Certification

  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).

Timeline

Front Desk/Security Officer

Plaza Lareina Hotel
01.2017 - Current

Front Desk/Security Officer

Universal Allied Security
04.2012 - 04.2017

Facilities Assistant

UCLA UNIVERSITY
01.2005 - 04.2017

High School Diploma -

Thomas Jefferson HS

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Johnny Mims