Johnny Niblock
Santa Clara,CA
Summary
Empathetic leader with over 9 years of experience in Business Analysis. Strategic people advocate excited to provide creative solutions to challenges and risks. Influenced by Agile methodology and SDLC.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Business Analyst Manager
Accenture
Mountain View, CA
01.2018 - Current
- Increased profits by 30% by leading technical team and client to provide guidance, business and technical experience, and incorporating knowledge of client’s processes to deliver scalable design specifications that satisfy client’s business requirements and needs
- Initiates modeling, testing and data models to improve flow of information through organization
- Coordinates development and product team to build user stories ensuring team has full understanding of requirements and business process
- Produces input to project plans to achieve performance-based objectives, enhancing implementation, technical integration and interoperability products and service
- Generates integral support in mission requirements, conceptualization, design, development, testing, verification and validation, documentation, and implementation of technical integration efforts and interoperability products and services
- Calibration and design of user stories, wire frames, and process maps using tools such as Lucidchart and Figma
Business Analyst
Ooma
Palo Alto, CA
01.2016 - 01.2018
- Increase sales by 20% by creating, implementing, and promoting policies and standard operating procedures
- Optimized and applied technical standards, principles, theories, concepts and techniques.
- Piloted solutions to variety of technical problems of moderate scope and complexity where analysis of situations or data required review of variety of factors
- Amplified Agile software development methodology
Business Analyst
Milestone
Mountain View, CA
01.2014 - 01.2016
- Expanded accounts by 10% by gathering required data, exhibiting excellent listening expertise, and demonstrating analytic problem-solving
- Worked with individuals at all levels, provided input to reports and other deliverables, executed multiple assignments, met agreed deadlines, and adjusted to changing client demands
- Composed logical, structured content in written deliverables
Skills
- Jira
- Microsoft Excel
- MS Azure Dev Ops
- Sharepoint
- Agile methodology and SDLC
- Figma
- Lucidchart
- SQL
Certification
Data Analysis Certificate - Google - Mountain View
Project Management Certificate - UC Irvine Graphic Design Certificate - CalArts
Timeline
Business Analyst Manager - Accenture
01.2018 - Current
Business Analyst - Ooma
01.2016 - 01.2018
Business Analyst - Milestone
01.2014 - 01.2016