Johnny Page
Wauseon,OH
Summary
Accomplished Supervisor with a proven track record at Mobile Hydraulic, enhancing team productivity and customer satisfaction through effective coaching, mentoring, and problem-solving. Skilled in performance improvement and quality control, I foster teamwork and collaboration, achieving significant advancements in operational efficiency and client relations. Organized team leader builds positive rapport, inspires positivity and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management.
Overview
10
10
years of professional experience
Work History
Team Lead
MS Companies
09.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, and open communication.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Team Lead
Cut N Plow
01.2023 - 01.2024
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Supervisor
Enviroscapes LLC
06.2022 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Service Technician Supervisor
Mobile Hydraulic Sales and Service LLC
06.2014 - 10.2021
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Improved team efficiency by streamlining service processes and implementing new troubleshooting techniques.
- Increased team productivity with regular training sessions and performance evaluations.
- Provided exceptional customer support through clear communication of repair timelines, status updates, and post-service follow-up calls.
Education
High School Diploma -
Wells Central School
Wells, NY06.2014
Skills
Customer Focus
Coaching and Mentoring
Performance monitoring
Performance Improvement
Quality Control
Workplace Safety
Production Monitoring
Employee Evaluation
Regulatory Compliance
Equipment Maintenance
Problem-Solving
Teamwork and Collaboration
Timeline
Team Lead
MS Companies
09.2024 - Current
Team Lead
Cut N Plow
01.2023 - 01.2024
Supervisor
Enviroscapes LLC
06.2022 - 01.2023
Service Technician Supervisor
Mobile Hydraulic Sales and Service LLC
06.2014 - 10.2021
High School Diploma -
Wells Central School