Johnny Ramos
Senior Maritime Development
Lawndale,CA
Summary
Dynamic Senior Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding budgets and goals.
Overview
30
30
years of professional experience
2
2
Languages
Work History
Senior Maritime Cargo Development
Port Miami / Miami Dade County
10.2024 - Current
- Developed innovative solutions to port complex problems, resulting in improved organizational performance.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Achieved services expansion and revenue growth by meeting with key stakeholders including ocean carriers, beneficial cargo owners and non vessel operators and implementing strategic marketing plans and business development initiatives.
- Fostered strong relationships with vendors, suppliers, carriers, and regulatory agencies for seamless coordination of terminal activities.
- Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
Senior Key Account Manager
CMA CGM
04.2021 - 09.2024
- Secured high-value key accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Liaised between clients and support team to quickly resolve issues.
- Addressed multiple industry issues and provided client support.
- Built diverse and consistent sales portfolio.
- Exceeded company defined sales goals for a total BVA of 110% and over 150,000TEU generated.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Key Account Manager
COSCO Shipping Lines
01.2021 - 03.2021
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
Senior Account Executive
PIL - Pacific International Lines
09.2013 - 02.2020
- Frequent communication with upper management to achieve set goals and meet or surpass profitability.
- Formed strategic partnerships with NVOs, Freight Forwarders, BCO's and participated in complex negotiations.
- Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
- Increased customer based and profitability by over 100%
Logistics and Sales Manager
Weida Freight Systems
03.2011 - 08.2013
- Introduce company to US trade, negotiate transportation rates, services and contracts.
- Identify potential clients using cold calling, referrals or personal contacts.
- Supervised compliance measures regarding domestic and international tariffs and customs regulations.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Regional Account Manager
Globe Express Services
12.2010 - 12.2011
- Maintain and develop positive business relationships with directors and key decision makers.
- Prepare sales presentations and proposals focusing to secure the business.
- Proactively managed client correspondence and recorded all tracking and communications.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Senior Account Executive
Transcon Shipping
03.2006 - 11.2010
- Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying new opportunities.
- Managed distribution network, including logistics, trade compliance and warehouse management.
- Prepared quotes for new products and services and composed budgets.
- Traveled from US to Asia to meet customers, agents and partners.
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
Executive Assistant
Walnut Properties Inc.
01.1995 - 12.2005
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Directed administrative functions for board of directors, principals, consultants and key managers.
- Coordinated appointments to show marketed properties.
Education
Project Management
Cal State Dominguez Hills
Long Beach, CA 2012.07 - 2012.08
Bachelor of Arts - Journalism
FACHA - Faculdades Integradas Helio Alonso
Rio De Janeiro Brazil03-1994
Skills
Websites
Timeline
Senior Maritime Cargo Development
Port Miami / Miami Dade County
10.2024 - Current
Senior Key Account Manager
CMA CGM
04.2021 - 09.2024
Key Account Manager
COSCO Shipping Lines
01.2021 - 03.2021
Senior Account Executive
PIL - Pacific International Lines
09.2013 - 02.2020
Logistics and Sales Manager
Weida Freight Systems
03.2011 - 08.2013
Regional Account Manager
Globe Express Services
12.2010 - 12.2011
Senior Account Executive
Transcon Shipping
03.2006 - 11.2010
Executive Assistant
Walnut Properties Inc.
01.1995 - 12.2005
Project Management
Cal State Dominguez Hills
2012.07 - 2012.08
Bachelor of Arts - Journalism
FACHA - Faculdades Integradas Helio Alonso
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