Johnny Rodriguez
Reno,NV
Summary
Skilled Technician with a robust background at Skyfiber Internet, where I enhanced customer satisfaction through expert troubleshooting and efficient repairs. Known for meticulous attention to detail and exceptional customer service, I excel in preventive maintenance and system diagnostics. My experience is complemented by a strong foundation in safety protocols and mechanical knowledge, driving operational excellence. I used my knowledge to train new hires in our field of work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Skyfiber Internet
07.2022 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Fiber optics training course certification
- Tree climbing experience
Oil & Lube Technician
U.S Mines
09.2020 - 01.2021
- Changed oil and filters in vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
Education
High School Diploma -
Damonte Ranch High School
Reno, NV06.2020
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Quality control
- Documentation and reporting
- Equipment maintenance
- Preventive Maintenance
- Mechanical Knowledge
- Customer interaction
- System troubleshooting
- Heavy lifting
- Equipment Repair
- OSHA compliance
- Safety Equipment
- Tech-Savvy
Certification
- Fiber Optics Installer
- CPR/First Aid
- Tree Climbing
Timeline
Technician
Skyfiber Internet
07.2022 - Current
Oil & Lube Technician
U.S Mines
09.2020 - 01.2021
High School Diploma -
Damonte Ranch High School