JOHNNY SALAS

• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Mentored and guided employees to foster proper completion of assigned duties.
• Promoted high standards through personal example to help each member understand expected behavior's and standards.
• Coached team members in techniques necessary to complete job tasks
• Trained new team members by relaying information on company procedures and safety requirements
• Worked different stations to provide optimal coverage and meet production goals

Fulfill daily online orders

• Manage relationships with customers
• Work with departments to resolve complaints
• Ensure compliance with all policies including but not limited to, treatment of others, moral code of conduct, and employee handbook.
• Received and reviewed new orders, located requested merchandise, and promptly initiated processing

• Oversee daily business operations and ensure on time order delivery
• Coordinate with business owner, sales manager and production team to ensure materials are available for production needs and all customer/account orders are managed from sale through production and delivery
• Online Marketing/Customer Service