To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Certified Installer
Sof Surfaces
02.2023 - Current
Professional installation of tile flooring, in compliance with safety standards
Promoted to lead 20+ installers, providing clear direction, motivation, and training of heavy machinery (Forklifts, Bobcat, Skid Steer, to achieve project goals efficiently
Delivers excellent customer service ensuring company vision and values are adhered to
100% safety compliance while maintaining industry safety standards, resulting in zero incidents and injuries across hundreds of projects
Implemented strategic calibration with team resulting in reduction in material waste expenses, contributing to overall project profitability while maintaining quality standards by making accurate mathematical calculations and proper measurements of floor layouts
Installation grading and demolition of schools and public parks, heavy lifting and unloading of construction materials
Operating non-motorized material handling equipment, picking up and delivery of parts, tools and material handling
Reinforce and practice OSHA Safety procedures, lifting and moving heavy objects.
Crime Scene & Trauma Technician
Aftermath
12.2021 - 02.2023
Conducted 100+ thorough crime scene investigations, applying expertise in forensic techniques to collect, document, and preserve evidence in accordance with legal and procedural bio- hazard waste standards
Specialized in trauma scene cleanup, proficiently handling the decontamination and restoration of crime scenes with a focus on biohazard disposal using PPE and adherence to OSHA safety regulations
Championed emotional support to grieving customers / family members by actively listening to their concerns, answering questions with patience
Maintained detailed records of safety measures implemented during crime scene and trauma cleanup activities, providing evidence of compliance with OSHA standards and best practices
Maintenance and repairs of commercial and residential buildings
Accurately estimate, recommended, and advised on project scopes, managed cleanups, and handled necessary paperwork
Lead onsite customer interactions with empathy and professionalism, providing high-quality services throughout the bio-hazard remediation process
Safely disposing of bio- hazards waste contaminated materials.
Tile Installer
Jed Dillon Tile
06.2016 - 12.2020
Managed 25+ diverse client projects, working with various tile materials, including ceramic, porcelain, marble, and glass with complex patterns
Achieved a 98% accuracy rate in measuring, cutting, and installing tiles, ensuring meticulous alignment, and delivering visually stunning finished projects
Completed surface preparation with precision, including subfloor installations and leveling, resulting in a stable foundation for tiles and contributing to a 20% increase in installation longevity
Communicated effectively with clients, discussing design preferences, and providing project updates, resulting in a 95% customer satisfaction rate based on feedback surveys.
Education
Business Studies
College of the Redwoods
Winner of All Golden Valley Conference, freshmen of the year honors awarded by California Community College Athletic Association. Provided free youth basketball drill training to underprivileged youths.
MVP College Of the Redwoods Men’s Basketball
Skills
Technical Experience: Forklifts, Skid Steer, Bobcat Machinery, Power Tools, Bio-Hazard Standards, PPE, OSHA Compliance, Safety, Materials Handling, Transportation, and Microsoft Office
Business Experience: Project Management, Customer Service, Traffic Control Coordination, Worksite Management, Mentoring, Continuous Improvement, Budgeting, and Scheduling
Physical Stamina: Athletic stamina for standing, walking, sitting, bending, twisting, and stooping for prolonged periods of time; lifting, carrying, and moving tools, parts and materials, and maneuvering heavier weighing items
Timeline
Certified Installer
Sof Surfaces
02.2023 - Current
Crime Scene & Trauma Technician
Aftermath
12.2021 - 02.2023
Tile Installer
Jed Dillon Tile
06.2016 - 12.2020
Business Studies
College of the Redwoods
Winner of All Golden Valley Conference, freshmen of the year honors awarded by California Community College Athletic Association. Provided free youth basketball drill training to underprivileged youths.
NA at Air Force Life Cycle Management Center ISR/SOF, FMS/SSR, Wright-Patterson AFB, OH, Department of Air ForceNA at Air Force Life Cycle Management Center ISR/SOF, FMS/SSR, Wright-Patterson AFB, OH, Department of Air Force