Johnny Slusher
Knoxville,TN
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Case Manager
University of Tennessee Medical Center
Knoxville, TN
09.2005 - Current
- Coordinated support services and optimized communication between healthcare workers and patients.
- Initiated patient and family education and discharge planning at admission.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Encouraged clients to articulate expectations and goals for successful rehabilitation.
- Monitored and evaluated delivery of services to clients to maintain quality care.
- Persuaded clients' support system to participate in decision-making to provide optimal care.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Educated clients in navigating complex health care systems to prevent uncertainty and discontinuities of health care.
- Obtained authorizations for treatments and services to present clients with lower-cost but equally effective plans.
- Assisted individuals with eligibility for available benefits.
- Participated and chair committees within the case management department
- Coordinated discharges for international patients
Social Worker/Bereavement Coordinator
Hospice of The Bluegrass, Hospice Care Center
Harlan, KY
05.2001 - 09.2005
- Completed Psycho social evaluations
- Engaged in community outreach and program development to support patient and caregiver needs.
- Served in a liaison role between hospice agency and local hospitals
- Offered grief and bereavement counseling to support family members after death of loved ones.
- Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
- Developed and implemented annual holiday grief program for local community
- Participated in company's annual grief camp for children
- Implemented social service interventions to achieve treatment goals and address client needs.
Hospice Liaison
Amedisys Hospice
Sweetwater , TN
09.2022 - Current
- Served as a liaison between local hospitals, skilled nursing facilities, physician's office, assisted living facilities and hospice agency.
- Acted as a liaison between physicians, nurses, other healthcare professionals, families and community resources.
- Served as a liaison between the patient and family members and the hospice organization.
- Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
Education
Bachelor of Science - Social Work
University of Kentucky
Lexington, KY12.2000
Skills
- Interpersonal communication
- Ability to build and maintain professional relationships
- Interdisciplinary Collaboration
- Community Outreach
- Intervention Plans
- Service Referrals
- Crisis Intervention
- Critical Thinking
Certification
- Certified Case Manager - Active
Timeline
Hospice Liaison
Amedisys Hospice
09.2022 - Current
Case Manager
University of Tennessee Medical Center
09.2005 - Current
Social Worker/Bereavement Coordinator
Hospice of The Bluegrass, Hospice Care Center
05.2001 - 09.2005
Bachelor of Science - Social Work
University of Kentucky