Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnny Smith

Cincinnati

Summary

Dynamic Assistant Manager with a proven track record at Party City, excelling in customer service and team leadership. Expert in enhancing customer experiences and fostering staff development. Demonstrated success in improving operational efficiency and reducing cash discrepancies. Skilled in decision-making and problem-solving, adept at driving retail operations forward.


Overview

1
1
year of professional experience

Work History

Assistant Manager

Party City
09.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Cincinnati Digital Academy
Cincinnati, OH
05-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development
  • Time management
  • Problem-solving
  • Workload management

Timeline

Assistant Manager

Party City
09.2023 - Current

High School Diploma -

Cincinnati Digital Academy
Johnny Smith