Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Work Availability
Work Preference
Software
Websites
Languages
Interests
Timeline
Johnny Sweeney

Johnny Sweeney

Business Leader
Jensen Beach,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Resourceful Training Specialist known for productivity and efficient task completion. Specializing in curriculum development, instructional design, and e-learning technologies. Excel in communication, leadership, and adaptability, leveraging these soft skills to facilitate engaging training sessions and foster learning environments. Committed to continuous improvement and innovation in training methodologies.

Overview

19
19
years of professional experience

Work History

Customer Service Cashier

Publix Grocery Store
Jensen Beach, FL
10.2023 - Current
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.Utilized POS system to handle customer cash and credit card transactions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Exceeded customer service goals and exceeded customer expectations.

Minister of Music

St. Lucie Church
Port St. lucie, FL
03.2006 - Current
  • Provided inspiring and motivational music ministry during worship services, programs and events to uplift, encourage and entertain people with positive messages and values.
  • Planned, organized and led music ministry during worship service by motivating congregational participation and providing direction to choir members and musicians.

Training Specialist

Maximus, Inc.
01.2020 - 12.2024
  • Identified learning objectives and deliverables in collaboration with business partners and SMEs. Resulting in a 36% increase in new hire pull-through.
  • Reviewed and approved training modules to ensure alignment with work instructions.
  • Designed comprehensive training programs tailored to organizational needs.
  • Facilitated knowledge transfer through team building and constructive feedback sessions, resulting in an average of 89% attendee post-training survey scores.

Project Manager

Quick Weight Loss Centers
01.2017 - 01.2020
  • Coordinated development and implementation of POS systems to enhance operational efficiency.
  • Collaborated with business partners and SMEs to design effective training curriculum and materials.
  • Facilitated in-person and virtual training sessions to improve business outcomes by 52%.
  • Developed and managed Learning Management and Knowledge Management Systems for streamlined access.
  • Managed sales and management SharePoint sites for corporate office and retail operations.

Medicare Sales Trainer

United Health Care
Port St. Lucie, FL
01.2014 - 01.2017
  • Facilitated in-person and virtual sales training sessions to enhance employee skills.
  • Coordinated training initiatives with operations to align objectives and maximize effectiveness.
  • Recognized for trainee performance measured by highest sales, quality, and compliance KPIs.
  • Promoted to lead training facilitator for the project.

CE Trainer

American CE Institute
01.2013 - 01.2014
  • Facilitated professional continuing education workshops and courses.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.

Education

Certificate Courses - Accounting I & II, Economics, Consumer Banking & Consumer Lending, Mortgage Lending

Florida State College At Jacksonville, Jacksonville
  • 4.0 GPA
  • Top Ranked: 1%

Microsoft IT Certificate - MCSE Data Management Analytics

PC Professor
  • Top Ranked: 10%

Skills

  • Content creation
  • Curriculum development
  • Data analysis
  • Instructional design
  • Project management
  • Stakeholder communication
  • Team collaboration
  • Training evaluation
  • Virtual training
  • Employee counseling
  • Performance improvement
  • Process enhancement
  • Creative solution development
  • Problem-solving
  • Effective communication
  • Interpersonal skills
  • Training material design
  • Classroom expertise
  • Corporate training programs
  • Professional coaching
  • Online training experience
  • Project development
  • Video instruction
  • Motivational speaking
  • Reference material development
  • Technical training
  • Program facilitation
  • Employee development
  • Classroom expertise
  • Business administration
  • Learning management systems
  • Workshop facilitation
  • Project implementation
  • Multimedia development
  • Training program development
  • Training delivery
  • Needs analysis
  • Performance assessment
  • Finance
  • Banking
  • Health Insurance
  • Sales
  • Customer service
  • Course creation
  • Training program design

Affiliations

  • Private music instruction for adults and children
  • 4th Degree Knight - Past Faithful Navigator, Knights of Columbus

Accomplishments

  • Awarded for achieving company record 100% customer satisfaction score on every surveyed interaction over 10 years
  • Recognized top 10 sales production and customer satisfaction numerous times over 13 years
  • Recognized as top sales producer consecutively for 26 months.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Software

Microsoft Office Suite: Outlook Word Excel PowerPoint Publisher One Note SharePoint Power BI Delve Work Project

Adobe Creative Suite: Lightroom Photoshop Premier Pro Acrobat Pro Rush Connect Capture Bridge Express Sketch XD

Apple Suite: Pages Numbers Final Cut Pro Logic Compressor Motion Garage Band iMovie Main Stage

Articulate 360 Suite: Articulate Storyline Rise Replay

Knowledge Management Platforms: Panviva Kahoot Aha Slides Cornerstone Hickory Camtasia Adobe Captivate

Virtual Meeting Platforms: Zoom Microsoft Teams GoToMeeting WebEx Skype ClickMeeting Soho Meeting

Project management: SmartSheet Base Camp Wrike Slack Hubspot Clickup

Web Development: Word Press Sparkle Hype 5 FileZilla CyberDuck Blender Doodly

Virtual Reality Content Development: 3D Vista

Languages

English
Native language

Interests

Professional drummer

Private music instructor

Photo and videography

Content creation and web design

Personal and professional development coach

Timeline

Customer Service Cashier - Publix Grocery Store
10.2023 - Current
Training Specialist - Maximus, Inc.
01.2020 - 12.2024
Project Manager - Quick Weight Loss Centers
01.2017 - 01.2020
Medicare Sales Trainer - United Health Care
01.2014 - 01.2017
CE Trainer - American CE Institute
01.2013 - 01.2014
Minister of Music - St. Lucie Church
03.2006 - Current
Florida State College At Jacksonville - Certificate Courses, Accounting I & II, Economics, Consumer Banking & Consumer Lending, Mortgage Lending
PC Professor - Microsoft IT Certificate, MCSE Data Management Analytics

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