JOHNNY TAYLOR III
Glen Heights
Summary
Results-driven Quality and Continuous Improvement Leader with 15 years of experience in operational process optimization and quality assurance. Lean Six Sigma Green Belt-certified, specializing in root cause analysis, compliance, and performance enhancement. Skilled in leading teams to reduce operational risk and enhance efficiency through data-driven methodologies.
Overview
32
32
years of professional experience
1
1
Certificate
Work History
Owner / Operations Leader
Service's Inc
Dallas
01.2016 - Current
- Directed operational and quality oversight for business operations, enhancing efficiency and ensuring workflow consistency.
- Led, trained, and supervised up to 20 employees, establishing standardized procedures and performance expectations.
- Implemented process improvements that strengthened operational controls and minimized inefficiencies.
- Negotiated vendor contracts and improved service delivery quality and operational reliability.
- Developed operational policies and performance tracking systems to facilitate business growth.
Junior Quality Engineer
Cardinal IG & CG
Waxahachie
01.2012 - 01.2016
- Conducted quality inspections, ensuring compliance with internal and regulatory standards to uphold product integrity.
- Performed root cause analysis and implemented corrective and preventive actions, enhancing quality assurance and minimizing recurrence of issues.
- Supported continuous improvement initiatives to reduce defects and improve production reliability.
- Collaborated with production and leadership teams to streamline quality processes, contributing to improved operational performance.
Technical Operations Specialist
United States Navy
01.1994 - 01.1997
- Supported mission-critical operations, ensuring reliability in regulated, high-performance environments.
- Developed technical expertise in electrical, communications, and operational systems to enhance operational effectiveness.
- Maintained compliance with strict operational and quality standards, contributing to overall operational integrity.
Skills
- Operational Excellence
- Continuous Improvement
- Process Improvement
- Quality Systems
- KPI Tracking
- CAPA
- Root Cause Analysis
- SOP Implementation
- Compliance Management
- Risk Reduction
Certification
- Lean Six Sigma Green Belt Certification
- Lean Six Sigma Yellow Belt Certification
- Lean Six Sigma Management Training - Teleplan, Irving, TX
- IBM SkillsBuild: Artificial Intelligence Fundamentals, Generative AI, Project Management, Agile, Emerging Technologies (2026)
Timeline
Owner / Operations Leader
Service's Inc
01.2016 - Current
Junior Quality Engineer
Cardinal IG & CG
01.2012 - 01.2016
Technical Operations Specialist
United States Navy
01.1994 - 01.1997
Technical Quality Skills
- Continuous Improvement
- Quality Systems
- CAPA
- Root Cause Analysis
- Process Improvement
- Compliance Management
- Operational Excellence
- KPI Tracking
- SOP Implementation
- Risk Reduction
Credly
www.credly.com/users/johnny-taylor-iii
Technical Quality Skills
- Continuous Improvement
- Quality Systems
- CAPA
- Root Cause Analysis
- Process Improvement
- Compliance Management
- Operational Excellence
- KPI Tracking
- SOP Implementation
- Risk Reduction