Johnny Terry
Longview,TX
Summary
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Dynamic professional with a proven track record in quality assurance and customer service at WPC Metal Services. Expert in laser cutting processes and SolidWorks, complemented by strong interpersonal skills. Demonstrated ability to enhance customer satisfaction and streamline operations, ensuring project excellence and innovation.
Overview
1
1
year of professional experience
Work History
Project Quality Assurance
WPC Metal Services
05.2023 - 08.2023
- Assist with laser cutting and processing.
- General assistance across the shop floor using press brake, welding, assembly, oxyacetylene cutting, grinding, and shipment preparation.
Teacher's Assistant
LeTourneau University
08.2022 - 05.2023
- Grade paper homework and digital CAD models.
- Provide general aid with student projects including soldering, assembly and programming.
Online Fulfillment and Customer Service
Walmart Neighborhood Market
05.2022 - 01.2023
- Fulfilled online merchandise orders.
- Worked directly with customers to ensure customer satisfaction.Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Welding Engineering Technology
LeTourneau University
Longview, TX05-2025
Skills
- Laser cutting process (from raw material to finished part)
- Siemens PLC and supporting software
- SolidWorks and solids modeling
- Welding/cutting processes: SAW, SMAW, GMAW, FCAW, OAW
- Strong interpersonal and customer support skills
- Forklift experience
- Quality assurance monitoring
Timeline
Project Quality Assurance
WPC Metal Services
05.2023 - 08.2023
Teacher's Assistant
LeTourneau University
08.2022 - 05.2023
Online Fulfillment and Customer Service
Walmart Neighborhood Market
05.2022 - 01.2023
Bachelor of Science - Welding Engineering Technology
LeTourneau University
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