Summary
Work History
Education
Skills
Accomplishments
References
Personal Information
Languages
Timeline
Generic

JOHNNY TRAN

Elk Grove,CA

Summary

Results-oriented Sales Professional with expertise in customer service, team management, and client relationship building. Demonstrated ability to enhance business performance through effective communication and problem-solving skills. Committed to exceeding goals and fostering positive customer experiences in fast-paced environments.

Work History

Sales Manager

Milestonez America Credit Jeweler
  • Engaged with customers to generate sales through product promotion and personalized service.
  • Meet and greet with customers
  • Oversaw customer finances and pulled credit reports to align them with appropriate company programs.
  • Assisted customers with complaints, ensuring resolution in a polite and professional manner.
  • Account and audit inventory every open and close; organize paperwork

Wildlife Sales Consultant

Critter Control
  • Create and follow a service schedule within an assigned territory, ensuring safe and timely arrival at each customer's location
  • Created and presented sales proposals, ensuring timely collection of payments to maintain cash flow.
  • Developed relationships with customers and external partners, resulting in new sales opportunities.
  • Solved customer problems by applying in-depth training to identify efficient solutions tailored to customer needs.
  • Perform quality control visits and follow-up with customers to ensure satisfactory service
  • Provided technical and logistical assistance to field personnel.
  • Emphasized safety protocols during team operations

Sales Rep

Sacramento Chrysler Dodge Jeep Ram
  • Showcased dealership vehicles and explained features and warranties to enhance customer understanding
  • Negotiated car prices and trade-in values to maximize customer satisfaction and dealership profitability
  • Answer customer questions about cars, financing, and purchase process
  • Coordinate with the finance department to determine each customer's financing and ownership options
  • Contacted past customers to confirm vehicle satisfaction and foster ongoing customer relationships
  • Welcomed customers upon arrival at the dealership to create a friendly atmosphere.

Account Manager

AT&T Marketing
  • Trained entry-level employees in field operations and problem-solving techniques to enhance team readiness.
  • Showcased effective work habits and sales techniques in team training sessions, contributing to improved training outcomes.
  • Managed client accounts to ensure satisfaction and retention.
  • Collaborated with cross-functional teams on marketing strategies and campaigns.
  • Analyzed customer feedback to improve service delivery and product offerings.

Education

High School diploma -

Sheldon High School

Skills

  • Sales Techniques
  • Customer Service
  • Communication Skills
  • Team Leadership
  • Inventory Management
  • Advanced Sales Strategy Training
  • Customer Relationship Management (CRM) Experience
  • Team Leadership & Staff Development
  • Inventory Management & Loss Prevention
  • Conflict Resolution & Customer Retention
  • Business Operations & Performance Management
  • Cash Handling, POS Systems & Financial Reporting
  • Hiring, Training, and Employee Supervision
  • Advanced Sales Strategy Training
  • Customer Relationship Management (CRM) Experience
  • Team Leadership & Staff Development
  • Inventory Management & Loss Prevention
  • Conflict Resolution & Customer Retention
  • Business Operations & Performance Management
  • Cash Handling, POS Systems & Financial Reporting
  • Hiring, Training, and Employee Supervision

Accomplishments

  • Rookie MVP Sales Associate 2023
    Sales MVP 2024
    Sales MVP 2025
    From Milestonez America Credit Jeweler

References

Reference upon request

Personal Information

Title: Sales Manager

Languages

  • Vietnamese
  • English, C1
  • Vietnamese, B2

Timeline

Sales Manager

Milestonez America Credit Jeweler

Wildlife Sales Consultant

Critter Control

Sales Rep

Sacramento Chrysler Dodge Jeep Ram

Account Manager

AT&T Marketing

High School diploma -

Sheldon High School

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JOHNNY TRAN