Johnny Trevino
Arlington
Summary
Accomplished Warehouse Manager with expertise in inventory management and process improvement. Fully capable of implementing safety procedures and enhancing operational efficiency, leading to reduced waste and accurate orders.
Overview
7
7
years of professional experience
Work History
Warehouse Manager
Hightower Service
Arlington
2022.12 - 2025.08
- Managed inventory levels and coordinated stock replenishment efforts.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Coordinated shipping and receiving activities with transportation partners.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Negotiated with suppliers for material procurement needs.
Customer Service Representative
Pacific Dental Services
Irving
2022.05 - 2022.10
- Assisted customers with inquiries and resolved issues promptly.
- Collaborated with team members to improve customer service efficiency.
- Handled escalated complaints with professionalism and empathy.
- Participated in team meetings to discuss service enhancements and strategies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Stock Control Associate
Mouser Electronics
Mansfield
2018.10 - 2021.08
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Education
High School Diploma -
Achieve Academy
Wylie, TX06.2014
Skills
- Performance improvement
- Safety processes and procedures
- Complaint resolution
- Interpersonal communications
- Inventory management
- Cycle counting
- Supply negotiation
- Stock replenishment
- Customer care
- Warehouse operation oversight
Additional Information
References available upon request
Timeline
Warehouse Manager
Hightower Service
2022.12 - 2025.08
Customer Service Representative
Pacific Dental Services
2022.05 - 2022.10
Stock Control Associate
Mouser Electronics
2018.10 - 2021.08
High School Diploma -
Achieve Academy