Johnny Trujillo
Las Cruces,NM
Summary
Adept at blending technical prowess with exceptional communication skills, I excelled as a Master Technician at Barnett Harley Davidson, where I significantly enhanced vehicle performance and customer satisfaction. My dedication and problem-solving abilities, coupled with a strong work ethic, drive continuous improvement and exceed employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Circle K
Las Cruces, NM
10.2024 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Salary: 12.38/hr
- Job Type: Full Time, 35 hrs/week.
- Supervisor: Jay, 575-285-9133.
Master Technician
Barnett Harley Davidson
El Paso, TX
07.2022 - 08.2024
- Conducted test drives before and after repair services.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Maintained certifications and completed training on systems and components.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Inspected vehicles for necessary repairs or preventive maintenance requirements.
- Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
- Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
- Replaced worn components with new parts using hand tools and power tools.
- Performed technical inspections to identify any potential problems or safety issues with vehicles.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Salary: $32,000 per year
- Job Type: 40 hours per week, Full-Time
- Supervisor: Priscilla Moreno, (915) 592-5804
Paint Mixer
Sherwin Williams Paint
Peoria, AZ
08.2021 - 07.2022
- Mixing paint, completing paint orders in a timely manner, unloading trucks and loading
- Organizing back warehouse
- Operating electric forklift
- Responding to emails and online orders
- Speaking with customers and company’s for orders
- Salary: $16 per hour
- Job Type: 32 hours per week, Part-Time
- Supervisor: Ryan Grey, (480) 356-1497
Education
Harley Davidson Motorcycle Mechanic Diploma - Motorcycle Technician
Motorcycle Mechanic Institute
Avondale, AZ06.2022
GED -
Dona Anna Community Collage
Las Cruces, NM05.2015
Skills
- My self-motivation, hard work, and dedication all contribute to my achieving the goals I have set in my life, and I continue to push forward
- Strong work ethic, with a positive approach Continuously striving to achieve goals and exceed expectations Organized and focused
- Strong problem solving
- Reliability
- Verbal and written communication
- Effective communication
- Time management
Certification
- Certified Master Harley Davidson Technician, 12/01/23, Harley Davidson University, Milwaukee, WI
- Conceal Carry Permit, 08/01/24, 08/01/28, New Mexico, LIC# 176750
Dateavailable
Immediately
Timeline
Customer Service Representative
Circle K
10.2024 - Current
Master Technician
Barnett Harley Davidson
07.2022 - 08.2024
Paint Mixer
Sherwin Williams Paint
08.2021 - 07.2022
Harley Davidson Motorcycle Mechanic Diploma - Motorcycle Technician
Motorcycle Mechanic Institute
GED -
Dona Anna Community Collage