Johnny Vinson

Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

• Answered customer questions and provided detailed product information.
• Maintained effective team member communication.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Performed inventory control, such as counting and stocking merchandise.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Consistently lifted materials weighing as much as 50 pounds.
• Checked packages and merchandise for damage and notified vendors.
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Changed sales floor signs to show current pricing and support product promotions.
• Greeted customers and directed to requested products.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
• Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
• Removed debris and packaging from boxes and separated for recycling or disposal.
• Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Maintained fitness in order to move merchandise efficiently and safely.
• Unloaded daily delivery trucks using equipment such as pallet jacks and power jacks to quickly remove and stage products.
• Maintained inventory and ordered new supplies to meet expected needs.
• Created balanced pallets to support efficient and safe sales floor replenishment.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Demonstrated strong communication skills and understanding of packing slip processing requirements.
• Operated RF scanners to track merchandise and verify contents of containers.
• Simplified shipping and receiving processes for improved workflow.
• Assisted in development of trainees, providing instruction and support to optimize readiness.
• Unloaded daily delivery trucks using equipment such as pallet jacks and power jacks to quickly remove and stage products.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Took on customer service duties, contributing with teams of up to 300 to achieve top ratings in satisfaction surveys.
• Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Placed special customer orders for custom or special order merchandise.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using proper tools and software to update system.
• Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
• Regularly used industry-standard inventory software.
• Attended and participated in sales meetings to stay abreast of current offers and product issues.

• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
• Increased productivity and revenue streams through effective change management practices.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
• Led employee relations through effective communication, coaching, training and development.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.
• Monitored incoming calls and provided feedback to associates to improve quality of service.
• Developed and delivered new hire transition training and quality assurance programs, increasing new-hire retention..
• Implemented new processes to streamline workflow within team, averaging hours of additional productivity per day.
• Met with clients to maintain communication to enhance teams' execution on new products.
• Evaluated employee performance on basis and coached and trained team members, increasing quality of work and employee motivation.
• Facilitated meetings to communicate team performance goals and results.