Johnny Vogelmeier
Newark,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at remaining accessible to residents and board members while in the position to serve as Acting Property Manager. Offering excellent organizational and time management skills, as well as exceptional customer service from 6+ years in the related field. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Shift Manager
Walgreens
08.2023 - Current
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Excelled in every store position and regularly backed up front-line staff.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Online Grocery Pickup Associate
Walmart
08.2022 - 08.2023
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Worked varied hours to meet seasonal and business needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
Administrative Assistant / Acting Property Manager
Castle Group Management
02.2021 - 07.2022
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Pizza Delivery Driver
Firehouse Pizza
11.2018 - 02.2021
- Increased overall company revenue through upselling additional menu items during customer interactions when appropriate.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Developed strong customer base through efficient and reliable service.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Stocker/Cashier
T.C. Market
07.2016 - 11.2018
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
Business Management/Real Estate - Real Estate
Zane State College
Zanesville, OH05.2021
High School Diploma -
Sheridan High School
Thornville, OH05.2018
Skills
Problem-Solving
Operations Management
Customer Service
Coordinating Daily Operations
Work Planning and Prioritization
Documentation And Reporting
Quality Assurance Controls
Inventory Management Software
Computer Skills
Cloud-Based File Management
Administrative Support
Electronic Records Management
Additional Information
Every position of employment was changed for career advancement purposes, excluding the role of Administrative Assistant at Castle Group Management. A family emergency arose during this time with the company, requiring relocation back to Ohio.
References
Mindy Anderson
Regional Director (Castle Group) - (813).310.3013
Jeff Zittel
Regional Director (Castle Group) - (941).441.8552
Chieko Bransome
Administrative Assistant (Castle Group) - (941).726.7264
Denise Boykin
Property Manager (Castle Group) - (937).605.4736
Alex Burseth
Property Manager (Castle Group) - (732).829.0037
Lily Langwasser
Previous Owner of Firehouse Pizza - (740).405.2002
Jacob Brechko
Store Manager (Walgreens 10810) - (740).895.9143
Dominique Haggerty
Team Lead (Walmart Heath) - (740).825.0046
Timeline
Shift Manager
Walgreens
08.2023 - Current
Online Grocery Pickup Associate
Walmart
08.2022 - 08.2023
Administrative Assistant / Acting Property Manager
Castle Group Management
02.2021 - 07.2022
Pizza Delivery Driver
Firehouse Pizza
11.2018 - 02.2021
Stocker/Cashier
T.C. Market
07.2016 - 11.2018
Business Management/Real Estate - Real Estate
Zane State College
High School Diploma -
Sheridan High School