Professional with strong background in administrative support, ready to contribute effectively to team success. Skilled in managing schedules, coordinating meetings, and handling communications with precision. Known for adaptability, reliability, and results-driven approach. Consistently ensures smooth office operations and fosters collaborative work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assoiciate
State of North Carolina
12.2022 - Current
Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
Assisted in event planning initiatives for company gatherings, resulting in successful execution of events.
Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
Streamlined office processes by implementing efficient organizational strategies and time-saving tools.
Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Increased customer satisfaction by promptly addressing inquiries and resolving issues.
Teacher Assistant/ Bus Driver
Craven County Schools
09.2018 - 12.2022
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Maintained safety and security by overseeing students in recess environments.
Food Service Worker
Marine Corps Air Station Cherry Point
06.2016 - 09.2018
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Greeted customers at counter to fulfill requests and answer questions.
Education
Business Administration Management - MAJOR
Shaw University
Raleigh, NC
05-2024
Skills
Team Management
Communication
Leadership
Critical Thinking
Teamwork & Collaboration
Professionalism
Customer service
Relationship building
Strategic planning
Project management
Process optimization
Multitasking and time management
Problem-solving
Internship And Work Study Experience
Administrative Associate, State of North Carolina, Vanceboro, NC, 12/01/22, Present, Maintaining security of the facility by searching/reviewing all incoming/outgoing mail for unauthorized items/contraband, and correspondence deemed a threat to the safety, security, and orderly function of the facility, Making daily deliveries to and pickup from local post office, Entering money orders, cashier/certified checks received for offenders into offender bank accounts along with cashier/certified checks received for offender into offender banking system, Processing over 100+ pieces of mail and interoffice correspondence daily
Teacher’s Assistant/Bus Driver, Craven County Schools, Vanceboro, NC, 09/01/18, 12/01/22, Provides academic assistance, Reports and Records Student Behavior, File Data Accordingly, Promotes student self-esteem, Disciplines misbehavior through approved methods, Obtain a Commercial Driver’s License (CDL) with school bus certification, Drive a school bus or activity bus to safely transport students to and from school
Food Service Worker, Marine Corps Air Station-Cherry Point, Cherry Point, NC, 06/01/16, 08/01/18, Provides World Class Customer Service with an emphasis on courtesy, Takes action to solve problems quickly, Operate cash register and be responsible for own change fund, Serves food cafeteria-style to diners
Activities And Leadership Experience
Founder/Public Speaker/Facilitator, MANHOOD INC., Nonprofit Organization centered around Building Boys and Men, 01/01/15, Present, Acted as a role model and guide to young men, giving guidance concerning life issues, Assist Men with their Transition into the Workforce using Workshops & Creative Training Sessions, Simplifying the obtaining of Life Skills, such as Banking, Communication, & Teamwork
Minister of Music, KINGDOM FIRST CHURCH, 01/01/12, Present, Play and Teach Religious Music Weekly, Teach ALL other KFC Musicians Weekly both musical skill and spiritual importance, Set and Perfect a Spirit of Excellence within the Music Ministry, To Encourage and Motivate Team Members
Founder/Owner, MUSIC @ YOUR SERVICE, Music Company focused on Instructing, Performing, and Consulting of Musical Services, 01/01/12, Present, Facilitate Events(clinics, recitals, & performances) Geared toward bringing Musicians Together in a Musical Environment for Musical Growth in Performance, Provide Private Music Lessons to Students, Deliver Consultative Services that assist clients in making the Best choices for Musical Needs
Administrative Assistant to the General Manager at State of North Carolina Department of JusticeAdministrative Assistant to the General Manager at State of North Carolina Department of Justice