Johnny Ysabel
New York,NY
Summary
Highly interactive Veterinary Technician with sound knowledge of all canines and felines. Patient, friendly and understands pet nutrition. Detail-oriented and delivers great customer service.
Hardworking Veterinarian Technician proudly offering skills in surgical assistance, evaluating animal patients, and updating patient histories. A personable employee with a great attendance record and willing to work any shift necessary. Offering self-motivation and a desire to learn new skills.
Overview
16
16
years of professional experience
Work History
Veterinarian Technician
Cooper Square Veterinary Hospital
New York, NY
03.2021 - 01.2025
- Assisted with polishing, removing stains and other dental procedures.
- Facilitated communication between owners and veterinarians regarding diagnosis updates or treatment plans.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Cleaned kennels and cages daily according to established protocols for sanitation purposes.
- Monitored anesthesia during surgical procedures and maintained patient safety throughout the procedure.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Administered and monitored anesthesia for surgeries and operations.
Shipping Receiving Supervisor/Sales Representative
Armani 5th Avenue (flagship)
New York, NY
09.2011 - 06.2021
- Implemented leads change to improve systems of production control and standard operating procedures.
- Reviewed supplies inventory levels and purchased necessary items.
- Analyzed data to identify trends in supply chain performance, suggesting improvements as needed.
- Prepared and led staff training and instruction.
- Attended weekly team meetings to review performance goals and objectives.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized stockroom shelves according to size, color or style.
- Maintained records related to sales for store management.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
Concierge & Doorman
Diversity Service Group
New York, NY
06.2015 - 09.2017
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Managed a concierge desk, keeping area organized and stocked with necessary materials.
Stock Associate
Macys Department Store
New York, NY
10.2008 - 04.2011
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
- Greeted customers and retrieved requested products to drive satisfaction.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
- Ordered new supplies to restock and based on routine needs.
Education
High School Diploma -
Louis D Brandies
New York, NY05-2003
Associate of Arts - Liberal Arts
Hostos Community College
Bronx, NYSkills
- Animal restraint
- Vaccine administration
- Initial animal evaluations
- Pet care
- Anesthesia monitoring
Timeline
Veterinarian Technician
Cooper Square Veterinary Hospital
03.2021 - 01.2025
Concierge & Doorman
Diversity Service Group
06.2015 - 09.2017
Shipping Receiving Supervisor/Sales Representative
Armani 5th Avenue (flagship)
09.2011 - 06.2021
Stock Associate
Macys Department Store
10.2008 - 04.2011
High School Diploma -
Louis D Brandies
Associate of Arts - Liberal Arts
Hostos Community College