Johnny Zuniga
Houston
Summary
Sales expert with a strong record of driving revenue growth through strategic customer engagement and relationship management. Consistently exceeds sales targets while enhancing brand loyalty. Proficient in inventory management, customer service, and order processing, ensuring operational efficiency in fast-paced environments. Highly organized and collaborative team player with extensive experience in part sales and service.
Overview
12
12
years of professional experience
Work History
Parts Counter Specialist
Asco Equipment
Houston
02.2021 - 07.2025
- Managed inventory levels to ensure adequate supply of parts.
- Collaborated with suppliers to source quality replacement parts.
- Processed customer orders efficiently for timely delivery.
- Assisted customers in selecting appropriate parts for repairs.
- Trained new team members on inventory management procedures.
- Conducted regular audits to maintain accurate inventory records.
- Responded to inquiries regarding product availability and specifications.
- Inspected incoming parts for accuracy against invoices and packing slips.
Parts Specialist
Darr Equipment Co.
Houston
05.2013 - 02.2025
- Assisted customers in selecting automotive parts based on specific needs.
- Managed inventory levels to ensure accurate stock availability.
- Processed and fulfilled orders efficiently, maintaining high customer satisfaction.
- Utilized point-of-sale systems for precise transaction recording and sales data management.
- Provided technical support regarding product specifications and compatibility issues.
- Maintained organized workspace to enhance workflow efficiency.
- Inspected incoming parts for accuracy against invoices and delivery notes.
- Developed strong customer relationships to drive repeat business and loyalty.
Education
GED -
MacArthur High School
Houston, TX05-1991
Skills
- Inventory management and stock control
- Parts sourcing and ordering
- Customer order fulfillment
- Product inspection and quality assurance
- Technical support and troubleshooting
- Vehicle operations and inspection
- Customer relationship management
- Attention to detail
- Effective communication skills
- Problem solving and critical thinking
- Team collaboration
- Employee training and coaching
- Industry awareness
- Upselling and cross-selling strategies
- Parts identification and recommendations
- Workplace safety practices
- Returns management
- Invoice processing and account updates
- Software application proficiency
- Product demonstration techniques
- Stock management and pricing data
- Goal setting and performance tracking
- Customer service excellence
- Vendor relations management
- Replacement parts identification strategies
- Parts department organization
- Cycle counting and inventory auditing
- Shipping coordination and logistics
- eMail communication proficiency
- Display building for product promotion
Languages
Spanish
Professional
Timeline
Parts Counter Specialist
Asco Equipment
02.2021 - 07.2025
Parts Specialist
Darr Equipment Co.
05.2013 - 02.2025
GED -
MacArthur High School
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