Johnny Ivan Medina Salvador
BRONX,NY
Summary
-Proactive team player with a successful background in training staff and implementing process improvements. Known for strong decision-making and compliance with standards, ready to drive operational excellence and elevate customer experiences.
-Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
3
3
years of professional experience
Work History
Personal Trainter
Pure Gym
The Bronx, NY
09.2025 - 04.2026
- Developed personalized fitness programs tailored to individual client needs and goals.
- Conducted comprehensive fitness assessments to evaluate client progress and adjust training plans accordingly.
- Educated clients on proper exercise techniques and nutrition strategies to maximize results.
- Led group fitness classes, fostering a motivating environment for participants of varying skill levels.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
Waiter/Cashier
Mi Romance Ecuatroriano Inc
The Bronx, NY
01.2023 - 04.2026
- Provided exceptional customer service by attentively listening to guest needs and preferences.
- Efficiently managed table assignments, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
- Trained new waitstaff on restaurant protocols and service standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Assisted in inventory management, tracking supplies to prevent shortages and streamline operations.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Back Stage Assistant Manager
University Prep Charter High School
The Bronx, NY
01.2025 - 03.2025
- Developed and implemented student support programs to enhance academic performance.
- Coordinated staff training sessions to improve instructional strategies and classroom management.
- Monitored daily operations to ensure compliance with educational standards and policies.
- Collaborated with faculty to streamline communication and support student engagement initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
University Prep Charter High School
The Bronx, NY06-2025
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Professional appearance
- Cash handling
- Decision-making
- Menu memorization
- Basic math
- Compliance standards
- Quality control
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Trainter
Pure Gym
09.2025 - 04.2026
Back Stage Assistant Manager
University Prep Charter High School
01.2025 - 03.2025
Waiter/Cashier
Mi Romance Ecuatroriano Inc
01.2023 - 04.2026
High School Diploma -
University Prep Charter High School