Johnny Guy
Washington,D.C
Summary
Adept at managing crises and providing care, leveraged strong interpersonal skills and data collection expertise at St. Elizabeth Hospital and Department of Youth Rehabilitations Services to improve patient outcomes. Known for maintaining confidentiality and working well under pressure, excel in high-stakes environments, ensuring safety and compliance while fostering compassionate client relationships.
Overview
20
20
years of professional experience
Work History
Behavioral Support Technician
Saint Elizabeth Hospital
05.2023 - Current
- Reduced instances of disruptive behavior through de-escalation techniques and positive reinforcement strategies.
- Trained staff members in effective behavior management techniques, enhancing overall school climate and culture.
- Provided crisis intervention support, effectively minimizing harm and promoting safety for all involved parties.
- Developed strong rapport with students, fostering trust and open communication that facilitated behavioral improvements.
- Participated in ongoing professional development to stay current on best practices and research-based interventions in the field of behavioral support.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Observed and monitored client behavior and responses to treatment.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Encouraged patients to discuss experiences in group and individual settings.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
Behavioral Health Technician
St. Elizabeth Hospital
08.2014 - 05.2023
- Self-directed with astute judgment skills. High level of personal accountability.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Ensured HIPAA compliance.
- Documented patient information obtained from interviews.
- Assisted patients with daily functions.
- Managed restrained violent, potentially violent and suicidal clients.
- Counseled adults with mental health disorders such as Bipolar Disorder and Paranoid Schizophrenia.
- Conducted 5-10 one-on-one counseling sessions per week.
- Conducted routine and emergency head counts.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Observed behavior of residents individually and in groups.
- Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
- Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
Pre-Commitment Case manager
Department of Youth Rehabilitation Services
08.2007 - 10.2013
- Supplied crisis intervention and substance abuse services to patients in the community.
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Testified at Disposition hearings regarding patients history and present behavior.
- Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
- Maintained regular contact with clients, including visiting clients homes.
- Assessed clients for abuse and neglect and compiled documentation for court reports.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
- Collaborated with the Behavioral Health Court to serve dually-diagnosed individuals.
- Coordinated patient care from pre-admission to post-discharge follow-up.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Correctional Officer
Department of Youth Rehabilitation Services
08.2004 - 09.2007
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched the building and grounds, living quarters and work areas for contraband.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Determined and assigned inmates to appropriate housing.
- Observed behavior of residents individually and in groups.
- Built solid relationships with staff and residents to help keep the institution safe and secure.
- Established healthy relationships and maintained professional boundaries with residents in the institution.
Education
High School Diploma -
Franklin High
3013 South Mt. Baker Blvd Washington 9814405.1989
Skills
- Works well under pressure
- Independent worker
- Maintains confidentiality
- Articulate and well-spoken
- Flexible
- Professional and mature
- Accurate and detailed
- 60 WPM typing speed
- Culturally-sensitive
- Reliable
- Calm under pressure
- Compassionate
- CPR Certified
- Culturally-sensitive
- Strong work ethic
- Data collection
- Staff development
- Team player
- Strong interpersonal skills
- Safety care trainer
Timeline
Behavioral Support Technician
Saint Elizabeth Hospital
05.2023 - Current
Behavioral Health Technician
St. Elizabeth Hospital
08.2014 - 05.2023
Pre-Commitment Case manager
Department of Youth Rehabilitation Services
08.2007 - 10.2013
Correctional Officer
Department of Youth Rehabilitation Services
08.2004 - 09.2007
High School Diploma -
Franklin High
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