An experienced passionate retail Director with a demonstrated history of team building, problem solving, and strategic-thinking. Skilled in a broad array of Merchandising Strategies, People Development, Category Management, Customer Service, Product Cost Analysis, Inventory Management, Vendor Negotiations, Buying, Format Development, Product and Operational Training
Overview
22
22
years of professional experience
Work History
Director of Profitability
Stop & Shop Company Inc.
01.2018 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
Manage 3 independent teams and 12 associates - Replenishment, Profitability Analyst and Shrink Strategy
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Increased company revenue by streamlining processes and implementing cost-saving measures
Evaluate and project shrink impacts and expenditures
Develop, Manage, Train and Implement operational strategies across entire organization
Technical and Operational training expert for Operations, Merchandising and Buying teams
Review weekly and monthly operations to assess compliance to standards and determine necessary adjustments
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
Developed and managed shrink analysis for region, store, department and category teams
Development operational improvement plans that result in savings and improved profit margins
Partner with Category teams on category specific assortment optimization
Develop and recommend methods to address sales and shrink opportunities at department and store level
Present organizational leadership with key metrics reporting weekly and periodically
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Trained and guided team members to maintain high productivity and performance metrics.
Director of Produce and Floral
Stop & Shop Company, Inc.
05.2013 - 12.2017
Responsible for all aspects of Produce and Floral Merchandising, Local Assortment, Vendor Selection, Product Quality, Associate training and Financial targets
Lead development of new department format and merchandising strategies
Develop and institute new department specific training programs
Lead collaborative initiative to improve Floral profitability
Evaluated suppliers network for quality, supply chain and cost opportunities
Identified and communicated customer needs to supply chain and quality teams
Managed local assortment, buying and vendor negotiations
Received Stop and Shop Brand Driving Sales Award-2015
Develop multifaceted merchandising strategies for diverse consumer base
Formed strategic partnerships and connected with potential clients to drive business development.
Foster culture of continuous improvement by establishing open lines of communication and empowering employees to voice opinions
Direct of Fresh Sales and Merchandising
Stop & Shop Company, Inc.
12.2012 - 05.2013
Influenced, Managed and Accountable for financial metrics in all Fresh Departments
Managed 6 sub departments, 6 Sales Managers, and over 30 product Specialist
Analyzed sales and marketing data to enhance to go market strategies
Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
Oversight of all Fresh department weekly advertising creation, localization, vendor relations, assortment, and financial results
Develop and institute strategic merchandising plans which deliver on short and long term business goals
Collected requirements from end-customers and business partners for product upgrades and new product development
Conducted field visits and met corporate customers for business development
Strategic training and development oversight
Manager of Sales for Produce and Floral
Stop & Shop Company, Inc.
06.2010 - 12.2012
Managed Regional Produce and Floral Merchandising, Assortment, Localization, Quality, Inventory/Order management and Training
Managed 12 Product Specialist
Responsible for Regional Sales, Volume and Profitability growth
Lead diverse regional merchandising team
Identified and communicated customer needs to supply chain, buying and quality teams.
Director of Format Development
Stop & Shop Company, Inc.
03.2008 - 06.2010
Managed strategic development of current and future physical merchandising layouts for entire company
Responsible for format development and management for 2 Stop and Shop brands
Worked collaboratively with brand marketing, construction, and merchandising teams to achieve strategic targets
Partnered with construction and engineering on cost cutting initiatives
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance to format standards
Director of Produce Merchandising and Buying
Stop & Shop Company, Inc.
11.2005 - 03.2008
Managed Brand Produce Merchandising and Buying teams including 2 Category Manager, 4 Buyers, 4 Assistant Buyers, 4 Admin, and 5 Inspectors
Oversight of Weekly Advertising creation, Assortment, Competitive strategies, Category Management, Vendor selection, Turn buying, cost management, all aspects of budgeting/financial accountability and reporting
Conducted field visits and met corporate customers for strategic business development
Trained and guided team members to maintain high productivity and performance metrics.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Established category performance goals and provided feedback for underperforming areas.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Produce Category Manager
Stop & Shop Company, Inc.
01.2002 - 11.2005
Responsibility for Produce category management, merchandising and local buying for all produce categories
Develop and executed category management and merchandising plans for brand
Education
Bachelor of Science - Accounting And Finance
Southern Connecticut State University
New Haven, CT
01.1990
Skills
People Development, Training and Retention
Team Building
Teamwork and Collaboration
Customer Service
Sales Optimization
Product Profitability Analysis
Diverse Merchandising Strategies
Inventory Management
Category Management, Consumer Insights, Data Analysis
Guidance and Career Center Coordinator at Bristol-Plymouth Regional Technical SchoolGuidance and Career Center Coordinator at Bristol-Plymouth Regional Technical School