John Paul Baran
Norristown,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Assistant
Giant Food Stores
04.2019 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Trained new employees on company procedures, products, and best practices in customer service.
Basketball Stat Crew
St Joseph's University
11.2022 - Current
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Communicated with crew members to thoroughly summarize the statistics of the basketball game.
Landscaping Worker
Self Employed
05.2022 - Current
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
- Ensured plant health by applying appropriate pest control methods and pruning techniques.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
- Upgraded outdoor living areas with the installation of patios, walkways, retaining walls as well as fire pits.
Education
High School Diploma -
University of Scranton
Scranton, PA05.2027
Skills
- Customer Service
- Interactive Communication Skills
- Complex Problem-Solving
- Integrity and honesty
- Active listening
- Analytical thinking
- Positive attitude
- Initiative and self-motivation
- Adaptability and flexibility
Ping Pong
Enjoy playing competitive ping pong with friends.
Timeline
Basketball Stat Crew
St Joseph's University
11.2022 - Current
Landscaping Worker
Self Employed
05.2022 - Current
Customer Service Assistant
Giant Food Stores
04.2019 - Current
High School Diploma -
University of Scranton
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