John Paul Clements
Edgewater
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Latitudes Margaritaville by mastering cocktail crafting and efficient service. My strong multitasking ability and reliable nature, coupled with expert liquor knowledge, fostered a loyal clientele and streamlined operations, showcasing my commitment to excellence and teamwork in the hospitality sector.
Overview
12
12
years of professional experience
Work History
Bartender
Latitudes Margaritaville
01.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Line Cook
Sonapa Grille
06.2012 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
Associate of Science - Audio Technology/Recording
Daytona State College
05.2024
Associate of Science - Music Management
Daytona State College
Daytona Beach, FL06.2024
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Timeline
Bartender
Latitudes Margaritaville
01.2023 - 08.2024
Line Cook
Sonapa Grille
06.2012 - 12.2023
Associate of Science - Audio Technology/Recording
Daytona State College
Associate of Science - Music Management
Daytona State College
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