John Paul Cosare
Torrance,CA
Summary
Hard-working Accounting major. Currently attending California States University Dominguez Hills, with 5.5+ years of work experience. Aiming to leverage a proven knowledge of customer communications skills to successfully fill the Customer Service role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals. Personable and dedicated Customer Service Representative with extensive experience in Hallmark Aviation Services. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Hallmark Aviation Services
Los Angeles, CA
08.2022 - Current
- Greeted passengers, directed them to their designated areas, and provided assistance with any questions or concerns.
- Monitored the boarding process, ensuring that all passengers had proper documentation before allowing them to board the plane.
- Inspected luggage for prohibited items and ensured that it was in compliance with airline regulations.
Food Preparation Worker
Honeybee Foods Corporation
Carson, CA
01.2018 - 10.2022
- Assisted in the preparation of food items according to recipes and menus.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Casino Banker
Black Stone Gaming
Gardena, CA
03.2020 - 01.2021
- Maintained high levels of customer satisfaction through excellent service delivery.
- Exchanged money, credit, tickets or casino chips for patrons.
Cashier
Shin Sen Gumi2GO
Gardena, CA
01.2020 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Door Greeter
Nijiya Market
Torrance, CA
05.2019 - 07.2020
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Assisted customers in finding desired items on shelves or through catalogs.
Education
Bachelor of Science - Accounting And Business Management
California States University Dominguez Hills
Carson, CA05-2026
Associate in Science (A.S.) - Accounting
EL CAMINO COLLEGE
06.2022
High School Diploma -
TORRANCE ADULT SCHOOL
Torrance, CA06.2019
Timeline
Customer Service Representative
Hallmark Aviation Services
08.2022 - Current
Casino Banker
Black Stone Gaming
03.2020 - 01.2021
Cashier
Shin Sen Gumi2GO
01.2020 - 07.2020
Door Greeter
Nijiya Market
05.2019 - 07.2020
Food Preparation Worker
Honeybee Foods Corporation
01.2018 - 10.2022
Bachelor of Science - Accounting And Business Management
California States University Dominguez Hills
Associate in Science (A.S.) - Accounting
EL CAMINO COLLEGE
High School Diploma -
TORRANCE ADULT SCHOOL
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