Leadership, Integrity, and Professionalism is what I can bring to your organization. Along with the ambition and ability for Continuous Improvement. A dedicated leader in several aspects of the Operations and Sales world. Starting with cost reduction strategy and P&L profitability increases. A passion for the art of Business Operations Management with experience in Sales, Purchasing/Procurement and an appreciation for Lean/Six Sigma and creating that discipline within others. 25 years of leadership and management in different aspects of Operations Management, Sales Retail/E-Commerce Business, Transportation and Logistics. Successful at motivating, training and developing team members to drive profitability in a highly competitive market.
Overview
25
25
years of professional experience
2
2
Degrees
Work History
Supply Chain Manager
Isuzu Commercial Truck of America
Anaheim, CA
09.2022 - Current
Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize sales.
Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
Saved Isuzu 19% (Year 1) in KPI's in relation to supply chain operations plan and exceeded established benchmarks.
Kept supply and demand in balance to support production goals and optimize fill rates and volume.
Negotiated prices and terms with suppliers, vendors or freight forwarders.
Supported company's business strategy by developing and managing global supply base contributing to growth.
Managed a team of 7 sales analysts in office and remotely. Establishing benchmarks and supporting staff with analysis of domestic and international suppliers.
National Director of Operations and Sales
KalPartz
Fontana, CA
03.2021 - 07.2022
Setting up KalPartz Distribution Centers Regionally and Nationally. As well as Retail Sales and Wholesale Operations on a National Scale for business startup KalPartz.
Developed strategic plans for expanding trailer parts sales into new markets and introducing new products and services.
Oversight of over 100 employees, 5 National Distribution Centers of 150k-200k Square Foot with over $50m in assets and products for distribution via E-Commerce, Retail and Wholesale
Management of employees ranging from Mid-Managers/Warehouse Leads Organizational planning with vendors on purchasing and procurement of product for E-Commerce and retail sales locations nationwide.
Building new vendor relations and nurturing current partnerships which included: price negotiations of all parts/products, logistical cost of freight to and from, forecasting and projection of inventory, and market evaluation.
Vendor count of 106 ranging from international importers (China, India, Turkey, Etc.), and small to large Tier 1(A) domestic suppliers/vendors.
Setting KPI's for staff (Sales, E-Commerce, Inventory, Purchasing).
Creating a systemic culture and uniformity in all DC's around the country.
KPI's set in place, created cost reduction of 15% in year 1 with profitability of over $7.2M heading into company start up (Year 2) These included creating a fleet management schedule, using a cost-efficient fuel company within fleet to save over $300K.
Creating a safety committee, and implementing set standards in each DC, leading to 0 work accidents or issues from year 1 to 2.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Conferred with ownership and business leaders to evaluate business needs and implement operational improvements. Management (including GMs, District, Regional Managers, Call Center/E-Commerce, Inventory Control, and Transportation.
Regional Operations and Sales Manager
Utility Trailer Sales of Southern Ca.
Fontana, CA
05.2018 - 03.2021
Directed day-to-day sales operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversight of 3 Sales Fulfillment and call centers (E-Com) strategically located to service the greater Southern California region.
Direct Supervision of 65 employees (5 managers, and 55 employees). Coordinated inbound and outbound deliveries.
Expanded B2B sales team and BOL-E-Com for Utility, as well as running a call center, and inside/outside sales staff.
The BOL (Business On-Line) served to send product across Southern California to small business owners up to Large Fleets (Kroger's, Stater Bros, Big-5, McLane Groceries, Target, Etc.)
Maintaining Call Centers around Southern California for growth of E-Commerce and providing our customers with a service experience to generate repeat business.
Start of E-Commerce and Call Center (Pre-Pandemic) generated a 10% growth from 2018-2020. With E-Commerce and Call Center sales of $2.1M first year additional to other retail businesses within company.
Dedicated yearly on decreasing inventory levels (Asset, Parts, COS) while increasing profits and inventory turns. Profitability increases yearly of 3.5% to 4% Net Profit.
Created a relationship with Ownership and Executive Management to discuss goals, benchmarks as well as continuous improvement projects, encouraging Lean Practices as well as Kaizen philosophy. Ranging from facility upgrades including safety, employee training, and technical support and advancement.
Implemented and standardizing New Operating Procedures, setting benchmarks for branch managers. Daily, weekly, monthly and yearly sales goals. As well as using analytics to predict market fluctuation. Fashioning uniformity within all facilities.
Established a start up Mentoring/Coaching program for internal staff who were looking for that “FITD” - Foot in the Door. One on One time to value our employees and learn about their previous working experiences as well their goals (short/long) term. Grooming next set of potential managers or leads.
Safety Lead Coordinator: organized monthly safety meetings and instructed managers and employees on all OSHA compliances. Leading to 487 days of no time off injuries or near misses. Complied with all state, city and county codes and built a rapport with OSHA per county in which facility was located.
Created a COVID-19 contingency plan. The plan involved all facilities to comply with current CDC and state and county laws, guidance and restrictions. Biggest priority to continue revenue generation and keep a positive workflow, morale and sales functioning during Pandemic.
Education
Bachelor of Science - Business Management
University of Phoenix
Riverside, CA
01.2014
Associate of Arts - Business Marketing/E-Commerce
Cal State San Bernardino
San Bernardino, CA
01.2012
Associate of Science - Supply Chain And Global Logistics
UCR (University California Riverside)
Riverside, CA
03.2007
Skills
25 Years of Sales/Business Operations and Facility Management Experience (Distribution Whole Sales-Parts-Heavy Duty, Medium Duty)
25 Years of OE and Aftermarket Trailer Parts Sales and Operations experience Implementing strategic and effective sales and purchasing practices
Trailer Parts (OE/Aftermarket Insight) including international manufacturing and domestic vendor/supplier relations
Operations Oversight (Staff Management of 35 at each DC/Retail location including outside/inside sales, management, etc)
Excellent Customer Relationship Management and Retention (Southern Ca) Inland Empire, LA and SD counties As well as Central Cal and Las Vegas
P&L Oversight (Cost Reduction/ROI)
MS Office (Certified)
Professional and Courteous
Interpersonal Relations
Continuous Process Improvement
Team Leadership and employee development/growth
Certification
Six Sigma Certification Belt Course
Yellow Belt (currently enrolled) SSGI (2020)
401K Fiduciary Committee Member (UTSSC)
Microsoft Office Certified (MO-100)
Interests
I enjoy family time (Father to Two amazing young ladies)
Hiking/Exercise and new passion Golfing!
Reading and Listening to Podcasts and Music (Attending Jazz Festivals)
Mentoring/coaching young adults-Church & Basketball/Football Coach
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Punjabi
Elementary
Chinese (Mandarin)
Elementary
Timeline
Supply Chain Manager
Isuzu Commercial Truck of America
09.2022 - Current
National Director of Operations and Sales
KalPartz
03.2021 - 07.2022
Regional Operations and Sales Manager
Utility Trailer Sales of Southern Ca.
05.2018 - 03.2021
Bachelor of Science - Business Management
University of Phoenix
Associate of Arts - Business Marketing/E-Commerce
Cal State San Bernardino
Associate of Science - Supply Chain And Global Logistics
UCR (University California Riverside)
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